Mortgage Loan Officer

About the role

Mission Loans is looking for Mortgage Loan Officers to join our Irvine Office! As a Mortgage Loan Officer, you’ll play a key role in helping clients navigate their financial journey by assessing their needs, recommending the best loan products, and ensuring a seamless mortgage process. If you're a motivated professional who thrives in a fast-paced environment and loves helping customers achieve their homeownership goals, we want to hear from you.

Responsibilities

• Provide an exceptional customer experience by building trust and guiding clients through the loan process.
• Engage with clients through inbound and outbound calls using company-provided leads and marketing resources.
• Analyze financial situations to structure tailored loan offers that best fit customer needs.
• Accurately input borrower information into the system, maintaining up-to-date records throughout the loan process.
• Collect and review qualification documents to ensure complete and accurate loan submissions.
• Communicate proactively with borrowers, addressing concerns and keeping them informed from application to closing.
• Collaborate with internal teams—including processors and customer relationship managers—to resolve any qualification issues.
• Meet and exceed performance goals, ensuring compliance with lending regulations and maintaining loan quality.

Requirements

• Must possess an active MLO license with current authorization to operate in four or more states.
• Minimum of 3 years of consecutive experience as a Direct-to-Consumer (DTC) Loan Originator.
• 3+ years in a call center environment.
• Expertise in mortgage products, including Conventional, FHA, VA, Refinance, JUMBO, Non-QM, HELOCs, and Seconds.
• Proficiency in CRM and Loan Origination Systems (LOS), such as Byte, Salesforce, or Encompass to manage customer relationships.
• Bilingual in Spanish is a plus.

Skills

• A customer-first mindset, dedicated to delivering an outstanding experience.
• Strong phone communication skills with the ability to build rapport quickly.
• Self-motivated and results-driven, thriving in a fast-paced environment.
• Excellent verbal and written communication skills with attention to detail.
• Problem-solving and critical thinking skills to navigate loan structuring challenges.
• Ability to multitask and prioritize in a high-volume setting.
• Flexibility to work up to 50 hours per week, including occasional weekends.

Benefits

• Robust lead generation; Sr. loan officers primarily handle inbound calls.
• Fast loan processing—on-site processors and underwriters ensure quick closings.
• Competitive compensation structure with lucrative earning potential.
• Supportive and growth-oriented team environment where leadership invests in your success.
• Backed by Americor—stability and corporate support with a people-first approach.

Pay

Average performers earn between $120,000 and $200,000+ annually.