Mortgage Loan Officer

Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more—empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking!

About the role

The primary purpose of this position is to work with Wings' members and potential members to assist them in identifying and securing a mortgage loan that is appropriate for achieving their financial goals, including home ownership. Mortgage Loan Officers respond to and follow up on member inquiries that come from multiple sources. The loan officer will collect and analyze the member's financial information and assess the member's financing circumstances to determine which mortgage product might best fit their needs. This includes reviewing competing offers from other mortgage lenders and understanding the positive and negative features of many loan products.

Responsibilities

• Develop lending relationships to self-source loan referrals to generate loan volume within the market area.
• Educate prospective and existing partners of Wings mortgage programs and requirements.
• Partner with the mortgage business development team to engage in marketing and promotional activities to increase prospects.
• Network with various industry professionals, realtors, etc.
• Develop and maintain a high degree of visibility for Wings Credit Union in the marketplace.
• Stay informed of investor guidelines, market conditions, and competitor rates and products to best align products with borrower needs.
• Maintain a commitment to professional development by participating in educational opportunities, reading professional publications, and maintaining business networks.
• Gather all necessary information and documentation for analysis, disclosure, and underwriting of loan applications.
• Analyze asset, income, and DU-required data independently.
• Collect data and appraisal fees.
• Remain cognizant of and adhere to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Requirements

• High School Diploma/G.E.D. or equivalent.
• 1+ years of mortgage industry origination or sales experience.
• 5+ years of mortgage experience with 2+ years in mortgage sales origination (preferred).
• Detailed understanding of FNMA, CHFA, FHA, and VA products and underwriting requirements.
• Understanding of non-profit down payment programs available to members.
• Desktop Underwriter (DU) knowledge.
• Strong technical experience, including PCs, Excel, database software, and web knowledge.
• Strong external sales and networking skills.
• Excellent communication skills.

Qualifications

• NMLS Registration in good standing.
• Driver's license with acceptable driving record.

Pay

$66,000 base salary plus incentives (uncapped commission—unlimited earning potential) and a 3% annual target bonus.

Benefits

• Generous 401(k) match
• 401k Discretionary Profit Sharing
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term and Long Term Disability
• Health Savings Account with company contribution
• Employee Assistance Program
• Paid Vacation, Sick, Floating Holidays, and Volunteer Time Off
• Paid Holidays
• Tuition Reimbursement
• Paid Parental Leave