Mortgage Loan Officer

About the role

Become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.

Responsibilities

• Go above and beyond for customers - Aspire to deliver outstanding customer service
• Drive sales through service - Achieve sales and referral goals by developing a positive customer experience
• Build book of business - Proactively seek ways to develop and expand customer relationships in order to contribute towards the branch success
• Maximize personal productivity - Desire to improve personal efficiency through attention to detail, self-motivation, and adaptability to achieve branch and personal goals
• Grow your own capabilities - Actively participate in opportunities to expand knowledge, influencing and interpersonal skills

Qualifications

• BA/BS degree preferred or equivalent experience in residential mortgage sales
• Two plus years of retail residential mortgage sales experience
• Documented residential mortgage loan volume in the past 12 months of $8 million (minimum)
• Established relationships with local referral networks
• Ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences
• Strong computer skills and experience using laptop technology
• Successful candidate must meet and follow all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS.

Skills

• Proactive relationship building
• Effective communication
• Computer proficiency

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.