Mortgage Loan Officer

About the role

In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals.

Responsibilities

• Aspire to deliver outstanding customer service
• Achieve sales and referral goals by developing a positive customer experience
• Proactively seek ways to develop and expand customer relationships in order to contribute towards the branch success
• Desire to improve personal efficiency through attention to detail, self-motivation, and adaptability to achieve branch and personal goals
• Actively participate in opportunities to expand knowledge, influencing and interpersonal skills

Qualifications

• BA/BS degree preferred or equivalent experience in residential mortgage sales
• Two plus years of retail residential mortgage sales experience
• Documented residential mortgage loan volume in the past 12 months of $8 million (minimum)
• Established relationships with local referral networks
• Strong computer skills and experience using laptop technology
• Successful candidate must meet and follow all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS

Benefits

Citizens is committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.