Mortgage Loan Officer

About the role

At Citizens First Bank, mortgage lending is about more than numbers—it’s about relationships, trust, and helping families put down roots in our communities. As a Mortgage Loan Officer at our Holmen branch, you’ll shape homeownership experiences while thriving in a supportive, family-oriented culture.

Responsibilities

• Guide homebuyers through seamless mortgage experiences
• Underwrite loans, review files, and maintain accuracy in lending decisions
• Expand your network by fostering lasting partnerships with top referral sources—realtors, builders, and community leaders
• Champion community engagement at events, parades, and expos
• Deliver top-tier expertise to every borrower by staying ahead of the curve with ongoing education in USDA, VA, and construction loans
• Leverage the expertise of the Mortgage Processing Team to enhance loan accuracy, efficiency, and customer satisfaction
• Own your portfolio with a results-driven mindset, monitoring performance and ensuring loan integrity through thoughtful follow-up

Requirements

• 3+ years of lending experience (mortgage, consumer, or similar)
• Bachelor’s degree or equivalent work experience
• Skilled in developing and nurturing referral networks
• Underwriting expertise is an advantage
• Strong interpersonal skills and a customer-focused approach

Benefits

• Competitive compensation—base salary plus quarterly commission opportunities and a discretionary year-end bonus
• Generous retirement benefits—up to 9% employer contributions, even before you contribute
• Comprehensive healthcare support—bank-paid access to Neighborhood Family Clinic for you and your dependents
• Robust benefits package—includes a $50,000 bank-paid life insurance policy for added security
• A collaborative, growth-focused culture—join a family-oriented, community-driven bank that values relationships, teamwork, and long-term success