Mortgage Loan Closer

Responsibilities

• Adheres to the Credit Union's core values and Service Standards.
• Greet members and guests with a smile and eye contact immediately upon arrival.
• Use the members' names during contact and always thank them for their business.
• Work collaboratively with coworkers and complete all duties and responsibilities.
• Ensure confidentiality of member information.
• Create and maintain relationships within the real estate community.
• Participate in community service organizations and Credit Union-sponsored events.
• Field and return phone calls/emails from borrowers regarding their mortgage loan.
• Schedule closings with members and all other involved parties.
• Order final inspections, flood determinations, and other documents necessary to support the loan application.
• Review and verify title work is clear to close and work with all parties involved to clear title objections.
• Submit file information to automated underwriting system and verify its accuracy.
• Organize documents in LOS system and submit final applications to underwriting for approval.
• Follow up on prior to docs and closing conditions for secondary market and in-house loans.
• Verify accuracy of homeowners and flood insurance and request mortgagee clause change before closing.
• Request closing numbers and all transfer documentation from closing agents, realtors, and attorneys.
• Send and monitor the closing disclosure to ensure it is sent at least 3 days in advance of closing.
• Notify MLO/Associate if the closing disclosure is not viewed 3 days prior to closing.
• Prepare closing documents and closing disclosure statement.
• Verify all fees and invoices have been collected.
• Issue all checks and post general ledger entries for those invoices and fees.
• Overnight and/or wire payoffs and proceeds as requested on all purchase transactions.
• Verify the accuracy of the closing documents to ensure the address, legal description, initial escrow disclosure, etc., is correct.
• Organize documents in LOS system to be sent to post closing department in a timely manner.
• Ensure accuracy of Warranty Deed, Ground Water Hazard Statement, Declaration of Value, Mortgage, and any additional documents that are to be recorded prior to closing.
• Resolve any secondary market suspensions or deficiencies and follow up on any missing documentation in the mortgage file in a timely manner.
• Assist in year-end verification of HMDA reporting and 1098/1099 statements.
• Assist in all other necessary mortgage duties and projects when needed.
• Adhere to all state, federal, and credit union regulations, policies, and guidelines.

Qualifications

• Punctual attendance and availability to work all scheduled hours, and work overtime as necessary.
• Interpersonal skills to represent the Credit Union in a positive way during member contact.
• Ability to provide quality service to members by phone or in person or by email.
• Ability to develop and maintain effective working relationships with co-workers.
• Ability to prioritize assignments and organize work efficiently, to handle large volumes of details.
• Operate related computer applications, on-line terminal, and other standard office equipment such as a calculator and typewriter.
• Accuracy and attention to detail required.
• Lending policies and Real Estate knowledge helpful.
• High school diploma or equivalent (GED) with a minimum of one year previous related work experience.
• Must be bondable.

Reporting Relationship

Reports to Vice President/Mortgage Processing.

Equal Opportunity Employment Statement

GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.