Mortgage Loan Advisor III

About the role

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled financial services.

Responsibilities

• Address the most complex mortgage issues to resolve customer questions and provide optimal service to Frost clients
• Utilize subject matter expertise to ensure appropriate procedures and all quality measures for mortgage applications are being met
• Independently collaborate with processors and underwriters to streamline processes and to consistently create an exceptional customer experience throughout the bank
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Requirements

• 4+ years of origination experience
• Ability to maintain a minimum of $24 million in annual loan production
• Demonstrated expertise in all available Frost mortgage products
• Proven ability to assist customers with the most complex mortgage situations
• NMLS license; or the ability to transfer NMLS to Frost within 60 days
• Excellent written and verbal communication skills
• Proficient in Microsoft computer applications

Qualifications

Join us and be part of Frost’s over 150-year legacy of providing unparalleled financial services. If this sounds like you, we encourage you to apply and see what’s possible at Frost.