Mortgage Loan Administrator

Responsibilities

• Manage residential loan files from intake through post-closing, including document review, verification, condition clearing, and submission to loan servicing.
• Prepare and review loan documents to ensure accuracy, completeness, and compliance with policies and guidelines.
• Order and manage third-party services including appraisals, title, flood, and verification reports.
• Collapse coordination with closing attorneys and settlement agents to schedule closings and finalize documentation.
• Review disclosures, underwriting conditions, and final loan documents to ensure compliance with regulatory and secondary market requirements.
• Maintain awareness of regulatory changes and apply updates to loan processing practices.
• Communicate proactively with borrowers, Mortgage Loan Originators, Underwriters, and external partners as milestones are achieved.
• Provide clear, timely instructions and updates to support a positive mortgage experience.
• Monitor reports, expiration timelines, and loan milestones while maintaining accurate loan status within the Loan Origination System.
• Manage multiple priorities and workflow demands with strong organization and attention to detail.

Qualifications

• A High School Diploma or GED, with an Associate’s Degree preferred.
• Two to three years of experience in banking, lending, or mortgage operations.
• Strong customer service, organizational, and analytical skills with the ability to manage multiple priorities.
• Proficiency in reading, writing, grammar, mathematics, and document review.
• Effective verbal and written communication skills with the ability to convey clear, accurate information across multiple parties.
• Demonstrated ability to assess, prioritize, and manage large volumes of documentation.
• Working knowledge of mortgage processing, compliance requirements, and secondary market guidelines preferred.
• Experience with mortgage loan origination systems and core banking platforms preferred.