Mortgage Customer Service Support Associate
The Greater OKC Hispanic Chamber of Commerce · Oklahoma City, OK · 2 wk ago
OTHRFull-time
About the role
Midland Mortgage, a division of MidFirst Bank, is one of the most successful home mortgage services in the country. We are looking for individuals with strong verbal and written communication skills to join the Customer Support Services team.
Responsibilities
- Updating customer accounts
- Completing requests related to name changes
- Completing requests related to assumptions
- Completing requests for document copies
Requirements
- Up to 1 year of office work or mortgage servicing related experience
- Stable work history
- Experience in performing detailed and quality-focused work
- Working knowledge of Microsoft Office, specifically Outlook and Adobe
Qualifications
- Strong written and oral communication skills
- Ability to work independently as well as with a team to achieve department goals
- Strong time management skills and the ability to meet deadlines in a high-volume environment to ensure compliance with various agencies and state laws
- Strong analytical and problem-solving skills
- Typing skills—at least 40–50 WPM
Preference will be given to candidates with mortgage servicing experience.
Benefits
- Comprehensive compensation package including medical, dental, and vision coverage
- Paid holidays
- Tuition reimbursement
- 401(k)
Schedule
Standard working hours scheduled from 8 am – 5 pm, Monday–Friday.
Relaxed business casual atmosphere.