Mortgage Consultant- Inside Sales

About the role

Join us on our journey to being the Best Community Bank in America. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities.

Responsibilities

• Solicit residential mortgage and home equity loan business to meet defined production objectives.
• Develop and nurture an extensive network of mortgage loan referral sources including retail branch partners, realtors, builders and other center-of-influence professionals (CPA’s, Attorney, Financial Planners).
• Provide consumer education, product knowledge and support to promote homeownership within their community.
• Understand all of the residential mortgage and home equity products the bank offers and remain current on the regulations governing the mortgage lending industry.
• Offer the best possible customer experience as well as provide guidance on product options.
• Enter complete and thorough application information into the loan origination system.
• Contact the applicant to collect all supporting documentation required for a complete loan package and upload into the loan origination system as necessary.
• Communicate with prospective borrowers during the application process either in person, by phone, or electronically.
• Manage loan pipeline, proactively keeping borrowers up to date on the status of their loan request.
• Serve as a trusted advisor to other lines of business by attending market team meetings and participating in joint sales call efforts.
• Collaborate with the loan fulfillment team to ensure key process milestones are met, regulations are adhered to and the loan is processed efficiently.
• Uncover client financial needs through the mortgage interview process and make referrals through the sales referral system.
• Contact all incoming mortgage referrals and keep sales referral system up to date.
• Demonstrate initiative in developing a broad referral network of retail partners, realtors and other professionals/centers of influence, involving cold-calling and/or prospecting.
• Participate in community activities/organizations that promote the bank and homeownership, including hosting or presenting first-time home buyer or home ownership principles seminars to agencies or members of the community.
• Attend and participate in Consumer Lending meetings as required by management.
• Support other Mortgage Consultants as necessary.
• Perform special projects as assigned.

Requirements

• Strong sales ability.
• Computer skill sets appropriate for the job.
• The ability to obtain their NMLS license.
• A 2 year college degree required, a Bachelor’s degree preferred.
• Exceptional time management skills and proven ability to manage a dynamic pipeline.
• Excellent communication skills, experience in public speaking preferred.
• The ability to comprehend and analyze complex personal financial information.
• Good computer skills.
• 5 years of residential mortgage lending or commensurate sales experience.

Qualifications

• Equal Opportunity Employer M/F/Disabled/Vet.

Skills

• NMLS License.

Benefits

• 401(k) retirement plan with an employer match.
• Employee stock purchase plan.
• Variety of education assistance programs such as student loan and tuition paydown/reimbursement.
• Paid vacation.
• Holidays.
• and much more.

Pay

TBD

Schedule

TBD