Mortgage Banker

Essential Functions

• Interview loan applicants
• Collect and analyze information regarding customer income, assets, investments or debts
• Determine which bank product best fits the customer’s needs
• Provide advice to customer regarding advantages and disadvantages of different products
• Knowledge of Fannie Mae/Freddie Mac guidelines as well as government products
• Makes preliminary determination of applicant’s credit worthiness and has the authority to issue prequalification statement of borrower’s eligibility
• Call on realtors, builders, community development corporations and other potential mortgage customers to establish relationships for loan referrals
• Handle processing of loan request in accordance with bank policy and applicable regulatory requirements as well as secondary market criteria and guidelines
• Adhere to Quality Customer Service parameters
• Conform with and abide by written policies and procedures for the bank
• Participate in community events and real estate industry functions to identify, develop and promote additional business
• Attend training on all residential lending products, may require travel
• Advice management of new products offered in the market to ensure the bank remains competitive
• Promote and cross-sell other bank products
• Perform other work-related duties as assigned by supervisor

Qualifications

• Expertise in mortgage products and services as well as regulatory guidelines
• Excellent problem-solving skills to identify client needs and resolve problems
• Must have a high level of interpersonal skills to effectively communicate policies, procedures and objectives effectively throughout the bank and to represent the bank positively to the public
• Capable of handling customer and employee contact situations tactfully and professionally
• Ensure that the Bank’s policies and procedures, code of conduct, and regulatory guidelines are strictly complied with
• Be involved in performing marketing endeavors/efforts
• Continuously update skills by participating in professional training
• S Seek opportunities to improve skills through cross-training offered by the Bank