Mortgage Area Sales Manager
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
About the Role
As a Mortgage Area Sales Manager within PNC's Mortgage organization, you will be based in the Tampa, FL market. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Responsibilities
- Manages home-lending production for a team of mortgage loan officers and support staff in accordance with PNC core values
- Oversees the business integrity of the market
- Manages and coordinates the activities of mortgage loan officers engaged in promoting and providing products and/or services
- Grows, retains and develops an effective sales force to cover the geography of the market
- Drives productivity through sales initiatives and leveraging marketing collateral
- Maximizes market opportunity by collaborating with internal and external business partners to establish long- and short-term sales strategies
- Manages activities to align with customer experience expectations
Qualifications
- University/college degree with 5+ years of industry-relevant experience
- At least 3 years of prior management experience typically required
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- Associates degree required
Skills & Competencies
- Banking Products
- Client Prospecting
- Customer Relationships
- Customer Solutions
- Documentations
- Innovation
- Mortgages
- Sales
- Customer Experience Management
- Effective Communications
- Mortgage Products
- Sales Tasks and Activities
- Selling
- Strategic Sales Planning
Manager Expectations
- Include Intentionally – Cultivates diverse teams and inclusive workplaces to expand thinking
- Live the Values – Role models our values with transparency and courage
- Enable Change – Takes action to drive change and innovation that will transform our business
- Achieve Results – Takes personal ownership to deliver results. Empowers and trusts others in decision making
- Develop the Best – Raises the bar with every talent decision and guides the achievement of all employees and customers
Additional Information
- Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations
- This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history