Morning Restaurant Host

About Us

Experience the thrill of downtown Salt Lake City at the Marriott Downtown at City Creek. Join our vibrant team at the heart of Salt Lake City! Situated amidst the city's most beloved attractions, our hotel seamlessly blends modern style with the spirit of the great outdoors. Located across from The Salt Palace Convention Center and a block from TRAX, we're at the epicenter of exciting conventions and group events. This fast‑paced environment provides a dynamic and rewarding workplace. We offer a comprehensive benefits package including health insurance (medical, dental, vision), discounted parking, and subsidized TRAX passes. We are also committed to your professional growth, fostering a supportive environment that encourages career advancement. We value U.S. military experience and encourage diverse and inclusive candidates to apply.

Overview

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.

Essential Duties and Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present the menu.
• Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management.
• Maintain proper set‑up of the dining room.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job‑related duties as assigned.

Qualifications and Skills

• Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
• Ability to remember, recite and promote the variety of menu items.
• Ability to move throughout a crowded room to seat guests with or without reasonable accommodation.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner, including listening, demonstrating empathy, and providing proactive solutions.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Effective verbal and written communication skills, with the ability to adapt communication style to suit different audiences (supervisors, coworkers, public, etc.).

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that supports physical, mental, and financial wellness.

• Medical, dental, and vision insurance (Anthem Blue Cross Blue Shield and EyeMed).
• Pet insurance through the ASPCA.
• Vacation, sick, and holiday paid time off.
• Supplemental, spousal, and child life insurance.
• Short‑ and long‑term disability plans.
• 401(k) Savings Plan with matching contributions.
• Discount programs such as “YouDecide” and hotel room discounts.
• Specific details and eligibility vary by location and employment status.