Moose Creek _ Seasonal Park Staff

Responsibilities

• Clean and sanitize restrooms, showers, laundry facilities, cabins, rental units, offices, and common areas in accordance with health and safety standards.
• Maintain cleanliness of shared spaces such as clubhouses, pavilions, and recreational areas.
• Restock supplies (toilet paper, soap, paper towels, etc.) as needed.
• Remove trash and debris from assigned areas.
• Assist with laundry duties, including washing and folding linens or towels.
• Report maintenance issues, damage, or safety concerns promptly.
• Ensure facilities remain guest-ready and meet company cleanliness standards.
• Provide friendly, respectful assistance to guests when approached.
• Perform routine, preventative, and emergency maintenance to maintain the safety, appearance, and integrity of the resort.
• Conduct regular park inspections and complete work orders efficiently, safely, and in accordance with company standards.
• Communicate maintenance issues, progress, and needs clearly and consistently with the Park Manager.
• Perform general maintenance duties including light carpentry, plumbing, electrical, painting, groundskeeping, and pool/spa upkeep.
• Maintain clean, safe, and hazard-free common areas, buildings, streets, and workspaces.
• Provide excellent customer service to residents and guests, responding promptly and professionally to requests and concerns.
• Participate in on-call rotations, follow safety protocols, maintain accurate maintenance records, and demonstrate an “all hands-on-deck” approach.
• Manage reservations, check-ins, and check-outs for campers.
• Answer phones, emails, and in-person inquiries professionally and courteously.
• Maintain accurate records of guest stays, payments, and site assignments.
• Perform clerical duties including filing, data entry, supply tracking, and reporting.
• Manage inventory of office supplies, guest materials, and administrative tools.
• Cook assist with food preparation and simple cooking for campground food service operations.
• Follow food safety, sanitation, and cleanliness standards at all times.
• Support opening and closing kitchen procedures, including cleaning and equipment shutdown.
• Maintain a clean, organized kitchen and food prep area.
• Aid in basic inventory tracking and food supply organization.
• Work collaboratively with park staff to support guest service needs during peak hours.

Requirements

• High school diploma or GED preferred.
• Prior experience in hospitality, housekeeping, customer service, retail, or food service is a plus.
• Strong communication and customer service skills.
• Ability to remain calm, professional, and courteous in high-traffic or fast-paced environments.
• Organized, reliable, and able to manage time effectively.
• Able to work independently and as part of a team.
• RV park or campground experience is a plus.

Physical & Work Environment Requirements

• Ability to stand, walk, bend, stoop, and lift up to 30 lbs.
• Comfortable working indoors and outdoors in varying weather conditions.
• Ability to work flexible schedules, including weekends, holidays, and peak seasonal periods.