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Jobs · OTHR · Texas

Montgomery (SH105/FM2854) Drugstore - Customer Service Rep - Part Time

H-E-B · Montgomery, TX · 1 mo ago
On-siteOTHRPart-time

Responsibilities

  • Stock and rotate items as needed
  • Assist with inventory control; load, unload, and move product
  • Organize, clean, and prepare back area for night crew and incoming trucks
  • Organize merchandise on pallets to make the department presentable
  • Ensure integrity of shelf tags and signage; create/prepare signage as needed
  • Maintain standards in shrink, safety, inventory control, and sanitation
  • Check shipments for out-of-date and damaged product to ensure freshness and quality
  • Build, stock, maintain, and take down store displays
  • Perform duties of Customer Service Assistant as needed
  • Provide superior customer service; answer questions and assist with product selection and location
  • Merchandise product effectively using suggestive selling techniques
  • Clean and sanitize sales floor, display cases, prep areas, and equipment
  • Properly handle and maintain operation of all equipment
  • Comply with departmental SOPs and store operating procedures

Department-Specific Responsibilities

  • Beauty: Knowledge of beauty and cosmetic aids
  • Drugstore / General Merchandise: Prepare tags and signs as needed
  • Grocery: Organize, clean, and prepare back area for night crew and incoming trucks; prepare tags and signs as needed
  • Texas Backyard: Passion for outdoors; ability to complete Green Thumb training (H-E-B internal training)
  • Entertainment: Knowledge in the audio/video field; knowledge of specialty products, movies, music, electronics, and video games

Qualifications

  • Age 18 or older
  • High school diploma or GED (or equivalent)
  • Completion of Company Orientation and Safety Training upon hire
  • Strong customer service, communication, and interpersonal skills
  • Reading and writing proficiency
  • Planning and organizing skills

Physical Demands & Working Conditions

Function in a fast-paced, retail environment performing detailed and precise tasks while interacting with customers.

Beauty: Constantly reach at waist, grasp; frequently stand, walk, reach at shoulder/knee, stoop, pivot, pinch, perform fine motor movements; occasionally sit, reach overhead/floor, bend, squat, crouch, kneel, climb stairs/ladders, twist, push/pull; occasionally exposed to cold, loud noise, wet conditions; lift 30 lbs and manage in excess of 30 lbs.

Drugstore / General Merchandise: Constantly reach at waist, pivot, grasp; frequently stand, walk, reach at shoulder/knee, stoop, push/pull, pinch, perform fine motor movements, ulnar/radial deviation, extend/flex wrists; occasionally sit, reach overhead/floor, bend, squat, crouch, kneel, climb stairs/ladders, twist; occasionally exposed to cold, loud noise, wet conditions; lift 55 lbs and manage in excess of 65 lbs.

Grocery: Constantly reach at waist, pivot, grasp; frequently stand, walk, reach at shoulder/knee, stoop, push/pull, pinch, perform fine motor movements, ulnar/radial deviation, extend/flex wrists; frequently exposed to cold; occasionally sit, reach overhead/floor, bend, squat, crouch, kneel, climb stairs/ladders, twist; occasionally exposed to loud noise and wet conditions; lift 65 lbs and manage in excess of 135 lbs.

Texas Backyard: Constantly reach at waist, grasp; frequently stand, walk; occasionally reach overhead/shoulder/knee/floor, bend, stoop, squat, crouch, kneel, climb stairs/ladders, pivot, twist, push/pull, pinch, perform fine motor movements; occasionally exposed to wet conditions and loud noise; frequently exposed to ambient temperatures; lift 65 lbs and manage in excess of 65 lbs.

Healthy Living: Constantly stand, reach at shoulder/waist, pivot, grasp, pinch; frequently walk, reach overhead/knee/floor, stoop, squat, crouch, kneel, cervical flexion; occasionally bend, crawl, climb stairs, twist, push/pull, perform fine motor movements; occasionally exposed to cold, loud noise, wet conditions; lift 50 lbs and manage in excess of 50 lbs.

Definitions: Constantly (5.5+ hours per 8-hour day), Frequently (2.5–5.5 hours), Occasionally (0–2.5 hours). Partners must never lift beyond their safe limit; break down heavy items or request assistance when needed.

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