Monitor Technician-Cardiology

Position Purpose

Under the general direction of the Renown Institute for Heart and Vascular Health Manager of Nursing, oversees the coordination of the cardiology monitoring/remote monitoring and support services. This position coordinates cardiology remote monitoring procedures and oversees workload. This position is accountable for providing quality cardiology remote monitoring support services to the medical staff and to the patients. The incumbent has the added responsibility of being a direct liaison between providers and patients, making sure that any patient questions or concerns have been addressed by the appropriate provider.

Responsibilities

• Scheduling/enrolling patients for the cardiac remote monitoring system
• Meeting report turnaround requirements
• Preparing reports for all completed monitors
• Maintaining home monitor requests for patients
• Maintaining appropriate inventory of all remote monitor supplies
• Scanning, downloading and printing daily remote monitor tests for scheduled/non-scheduled patients
• Maintaining a working knowledge of approved insurances to accurately answer any provider/patient inquiries
• Placing and receiving phone calls in order of importance and electronically filing information into patient charts to become part of their permanent record
• Training the support staff on proper monitor application
• Realizing optimum workload volumes at each Renown Institute for Heart and Vascular Health location through effective planning, communication, reporting, organizing and usage of analytical practices and problem-solving skills
• Providing quality cardiology remote monitoring scheduling services
• Executing implementation of action plans to effectively mentor, evaluate, educate and support the workgroup in order to achieve excellence within the community as a premier healthcare facility
• Realizing optimum utilization of both equipment and personnel through effective planning, managing, organizing and directing
• Managing and coordinating schedules for each Renown Institute for Heart and Vascular Health location by gathering, interpreting and correlating data to ensure positive and effective strategic planning for the future, both short and long term

Qualifications

• Must have working-level knowledge of the English language, including reading, writing and speaking English
• Medical terminology required
• Three (3) years experience in the health care field preferred
• Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word
• Ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Certifications

• CRAT or CCT preferred
• Ability to obtain and maintain one of the following certifications preferred:
  • Certified Clinical Medical Assistant (CCMA) – issued by National Healthcareer Association (NHA)
  • Clinical Medical Assistant Certification (CMAC) – issued by American Medical Certification Association (AMCA)
  • Certified Medical Assistant (CMA) – issued by American Association of Medical Assistants (AAMA)
  • National Certified Medical Assistant (CMA) – issued by National Center for Competency Testing (NCCT)
  • Nationally Registered Certified Medical Assistant (NRCMA) – issued by National Association for Health Professionals (NAHP)
  • Registered Medical Assistant (RMA) – issued by American Medical Technologists (AMT) or American Allied Health Association (AAH)
  • National Registry of Emergency Medical Technicians (NREMT)
  • State of Nevada EMT certification – (basic, advanced, paramedic)