Monitor Graveyard Shift

About the role

The Monitor I - HSH works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred.

Responsibilities

• Monitor and authorize entrance and departure of employees, participants, visitors, guests and other persons at the shelter’s only permitted entrance/exit.
• Search all participants’ persons and belongings each time they enter the shelter.
• Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Observe shelter operations while patrolling; report and correct spills, unsafe working conditions, or defective equipment.
• Know location of fire exits and be prepared to assist participants in emergencies.
• Monitor clients and conduct room checks; maintain records of client compliance with program rules and report to clinical/case management staff.
• Call police or fire department in cases of emergency (e.g., fire, unauthorized persons).
• Report all suspicious events to direct supervisor.
• Complete written reports and incident logs of daily activities and irregularities (unusual occurrences, equipment or property damage, theft, presence of unauthorized persons).
• Act as a role model for participants at all times; put clients’/participants’ needs first.
• Answer telephones and take messages for clients and staff; monitor doors and greet visitors.
• Maintain office housekeeping; verify that common areas, laundry areas, and restrooms are clean, disinfected, and fully operational.
• Assist shelter staff during provision of services (meal preparation/serving, monitor and record client self‑administration of prescribed medication, set‑up for classes, meetings, recreation, and other program events).
• For licensed monitors: transport individual program participants to and from human service locations, work sites, and medical facilities; assist passengers in securing wheelchairs, car seats, and other mobility devices; ensure passenger safety; operate vehicle safely; maintain trip records, mileage, and gasoline usage; keep program vehicle clean and in good operating condition.
• Input required data into computer systems and logs.
• Perform other duties as required to support the program mission and goals.
• Act as a mandated reporter: report any instance of physical or sexual abuse to proper authorities.

Qualifications

• Must be able to pass a fingerprint clearance and background check (including criminal history, personal references, employment and education verifications).
• Within 30 days of hire, must successfully complete VOALA safety training.
• Must timely complete all mandated training.
• High School Diploma or GED required.
• Six months experience working with homeless and/or vulnerable populations.
• Ability to work and deal with difficult, uncooperative, and potentially aggressive clients.
• Must be able to work on‑site each day of active employment.
• Preferred: Current California driver’s license and clean driving record.
• Preferred: Demonstrated knowledge of California driving laws.
• Preferred: Database familiarity.
• Preferred: Clean driving record to be insurable by VOALA insurance.

Pay

$19.02 - $20.02 Per Hour

Benefits

VOALA offers competitive medical, dental, vision and retirement benefits.