Moncrief Heating & Air - Residential Plumber

About the role

Moncrief Heating & Air Conditioning is the oldest HVAC company in Atlanta, proudly serving the Atlanta area since 1898. While much has changed over the last 128 years, our core values have stayed the same. Moncrief Heating & Air Conditioning is now a part of the Ace Hardware Home Services family! It's still the same great Moncrief team that you know and trust. The alignment of values, purpose, and vision between Moncrief and Ace Hardware is truly remarkable. With Ace Hardware's dedication to helpful service in local communities and focus on customer satisfaction, we're excited to continue delivering exceptional HVAC and plumbing services and quality alongside the resources of one of America's most trusted retailers. Together with Ace, we're looking forward to growing and supporting the local community for years to come.

Job Summary

The Residential Plumber will apply their technical skills and knowledge in performing diagnostic, service, and installation of plumbing in residential and light commercial environments and ensure that work is performed in accordance with relevant codes.

Responsibilities

• Performs residential and light commercial service calls to diagnose and resolve plumbing issues.
• Identifies potential problems to prevent premature and/or unexpected breakdowns/callbacks.
• Maintains and repairs plumbing systems carrying water, steam, chemicals, and fuel in heating, cooling, lubricating and other process piping systems.
• Inspects high-pressure, air, steam, water, and gas systems to ascertain malfunctions.
• Repairs or replaces plumbing fixtures, tests joints, and pipe systems.
• Interprets drawings and specifications to determine layout requirements.
• Reviews blueprints, building codes or specifications to determine work details and procedure.
• Studies building plans and inspects structures to assess material and equipment needs, establish sequence of pipe installations, and plan installation around obstructions.
• Measures, cuts, threads, bends, reams, and installs pipe and pipe fittings.
• Assembles pipe sections, tubing, or fittings.
• Locates and marks position of pipe installations, connections, passage holes, or fixtures in structures.
• Installs pipe assemblies, fittings, valves, appliances or fixtures using hand or power tools.
• Maintains accurate documentation of service calls and time management.
• Sets up and operates various plumbing equipment and tools.
• Submits all complete paperwork in an accurate and timely manner.
• Maintains properly clean and stocked service vehicle.
• Attends weekly departmental meetings.
• Participates in periodic inventory and truck inspections.
• Maintains tools and machinery in good condition and uses all tools in a safety-conscious manner.
• Explains to the client each service performed each time a maintenance or repair is completed and ensures complete customer satisfaction.
• Calls in for PO numbers for any materials picked up at suppliers and provides cost before and after taxes to ensure accuracy.
• Provides pricing to the customer for approval prior to performing any work.
• Maximizes lead opportunities based on the company's business plan.
• Participates in all company-sponsored training classes.

Requirements

• 5+ years of experience.
• A valid driver’s license with at least 3 years of US driving experience, is required for this role.
• GED or High School Diploma.

Environmental Conditions

• Field service environment.
• Exposure to smells associated with sewer and water.
• Exposure to dust and other debris.
• Extreme weather conditions.
• Extended work hours to include day and/or evening shifts.

Physical Requirements

• Ability to work under stressful conditions and may be exposed to verbal and/or physical confrontations.
• Ability to work extended hours, nights or weekends.
• Ability to stand, walk, and climb ladders and stairs.
• Ability to climb, balance, stoop, kneel, crouch, and/or crawl.
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.

Benefits

In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).

Pay

The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.