Molecular Sales Account Executive (Philadelphia)

About the role

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. At Abbott Molecular, we realize the potential of personalized care as the laboratory’s most trusted and preferred source for molecular diagnostic solutions.

This is a remote position, with the territory covering Washington, Baltimore up to Philadelphia. The ideal candidate must currently live in the Southern part of Philadelphia area, have easy access to a major metropolitan airport, and be willing to travel up to 80%. A valid driver’s license is required.

Responsibilities

The Sales Ambassador operates as primary account sales management contact with customer accounts, focusing on improving economic profitability, increasing customer loyalty, securing retention, and driving value expansion and sales in all existing accounts and new accounts. The Sales Ambassador will sell molecular lab tests and FISH Oncology Probe products and oncology medical devices to hospital labs, reference labs, and research labs.

• Act as trusted partner to existing customers
• Build, promote, and achieve targeted retention rate
• Manage and drive development of accounts according to strategic account plans
• Deliver first line support and technical troubleshooting and elevate Level 2+ issues to service specialist
• Makes decision on reagent utilization on integrations and troubleshooting product replacement that impacts annual supply budget
• Communication of customer complaints and the actions taken to resolve those concerns
• Exhibits high level of integrity and honesty; keeping commitments and presenting information completely and accurately to both internal and external customers
• Monitor and maintain customer satisfaction through direct contact
• Adheres to Abbott safety guidelines, policies, and procedures

Requirements

• Bachelor’s degree or equivalent relevant experience required
• 2+ years of relevant experience with instrumentation utilized in a laboratory environment

Qualifications

• Bachelor’s degree in Medical Technology Preferred
• Lab Experience in Molecular or FISH Cytogenetic Testing
• Previous sales experience is preferred but not required
• Cytotechnology lab experience preferred or current/previous professional experience in laboratory environment, field service, or technical call center
• Experience providing technical product application and/or hardware support
• Experience interfacing with customers
• Trouble shooting and problem-solving skills along with negotiation skills

Benefits

Abbott offers a range of benefits, including career development opportunities, free medical coverage, an excellent retirement savings plan, tuition reimbursement, and more. For more information, visit www.abbottbenefits.com.

Pay

The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.