Modern Workspace Engineer

About the role

Based in Silicon Valley, Bridgepointe was founded in 2002 on the principle that businesses need a strategic partner and advocate when procuring, implementing, and maintaining technology services and infrastructure. The Company’s IT Strategists offer business leaders direct access to a large portfolio of vendor-agnostic solutions, employing a six-step advisory model that starts with getting to know a client’s business, challenges, and goals, and culminates in recommendations and support around supplier selection. Bridgepointe’s expert IT Strategists help clients achieve optimal results without costly consulting agreements. In January 2022, Bridgepointe announced a strategic growth investment from Charlesbank Capital Partners, raising more than $100 million as part of the transaction to fuel organic growth and fund acquisitions. Following this investment, Bridgepointe is adding to its fast-paced, entrepreneurial, and highly successful Leadership Team. Since January, the firm has made over two dozen strategic growth investments and has expanded its sales efforts nationwide.

The Modern Workspace/Endpoint Engineer is part of a team that supports and enhances a modern enterprise computing environment spanning Windows, macOS, mobile devices, Microsoft 365, identity, VDI/DaaS, and cloud-connected technologies. The role is responsible for endpoint provisioning, software deployment, device management, Active Directory/Azure AD administration, Group Policy, MDM/MAM, automation, troubleshooting, and technical documentation. The ideal candidate has 2+ years of enterprise computing experience and hands-on knowledge of technologies such as Intune, Autopilot, SCCM/MECM, Ivanti, Workspace ONE, PowerShell, Microsoft 365, Azure/AWS, and virtual desktop solutions.

Responsibilities

• Administer, maintain, and support the organization’s enterprise endpoint computing environment, including Windows, macOS, mobile, and virtual desktop platforms.
• Manage endpoint provisioning, configuration, imaging, application deployment, patching, and lifecycle management.
• Administer and optimize identity and access services, including Active Directory, cloud-based directory services, and Group Policy.
• Manage mobile device and application management solutions supporting corporate-owned and BYOD devices.
• Administer and support Microsoft 365 services, including collaboration, productivity, security, and licensing.
• Support and troubleshoot virtual desktop, cloud, and related enterprise infrastructure technologies.
• Develop and maintain automation and scripting solutions to improve efficiency, consistency, and reliability.
• Troubleshoot and resolve complex endpoint, application, identity, and infrastructure issues, serving as an escalation resource when needed.
• Monitor endpoint performance, security,