Mobility Engineer

Location: Spring, Texas (Onsite)

About the role

We are seeking a senior Mobility Engineer or Technical Lead to design, implement, and support enterprise mobility platforms. This position involves partnering with various teams to deliver modern mobility services for iOS and Android environments. The role requires availability during Houston business hours to serve as a senior escalation resource, providing direct support to executive and VIP users.

Responsibilities

• Design, implement, and support Microsoft Intune solutions for corporate and personal mobile devices.
• Develop and maintain MDM/MAM policies, compliance configurations, and application deployment strategies.
• Lead mobility modernization initiatives and platform enhancements.
• Support Apple iOS/iPadOS and Android Enterprise device management environments.
• Implement and maintain mobile security controls, including Microsoft Defender, Conditional Access, and Microsoft Purview DLP.
• Act as a Level 3 escalation resource for complex mobility incidents and executive support requests.
• Design and automate mobility services using PowerShell and Microsoft Graph API.
• Support platform upgrades, migrations, testing, and new technology adoption.
• Create operational documentation, support procedures, and knowledge articles.

Requirements

• 5-8+ years supporting Enterprise Mobility platforms.
• Hands-on Microsoft Intune administration experience.
• Strong experience with iOS/iPadOS Device Management, Android Enterprise, MDM, and MAM.
• Experience implementing Conditional Access and security compliance policies.
• Knowledge of Microsoft Entra ID (Azure AD).
• Experience managing Apple Business Manager (ABM) and Automated Device Enrollment (ADE).
• PowerShell scripting and automation experience.
• Strong communication and customer-facing skills.
• Experience supporting executive and VIP user communities.
• Strong troubleshooting and root-cause analysis abilities.

Preferred Qualifications

• Microsoft Graph API experience.
• Experience with Intune APIs and automation frameworks.
• Knowledge of Azure Automation and Logic Apps.
• ServiceNow experience.
• Power BI reporting and dashboard development.
• Experience leading enterprise mobility transformation projects.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program.
• Access to certification prep, technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for benefits and resources.
• Access to a certified Career Coach.