Mobility Coach Operator I - Transit

About the role

The City of Greeley seeks full-time CDL drivers to join the Greeley-Evans Transit (GET) program. The position offers competitive pay, career growth, and a supportive work environment.

Responsibilities

• Operate transit buses along designated routes, adhering to established schedules while prioritizing safety.
• Complete daily pre- and post-trip inspections in accordance with DOT, FTA regulations and city policy, and report safety and maintenance issues to maintenance staff.
• Maintain on-time performance, respond to mechanical or route delays, and provide support to fellow operators.
• Provide high-quality customer service by answering questions, offering directions, assisting with boarding, and ensuring ADA compliance.
• Respond appropriately in emergency situations, ensuring passenger safety, evacuating if needed, and completing required documentation.
• Conduct basic vehicle upkeep, including refueling (CNG), cleaning vehicle interiors/exteriors, and maintaining a safe and orderly environment.
• Perform regular inspections and maintenance of transit amenities, identify hazards, and prepare incident/accident reports.
• Support route planning and scheduling activities through input and feedback to supervisors.
• Provide informal guidance and coaching to new or current operators and assist in operator training and policy/procedure clarification.
• Use transit technologies such as tablets, automated fare systems, AVL, radios, and destination signs; help train others in their use as needed.
• Maintain professionalism, clean appearance, and clear radio communication at all times.
• Promote a culture of safety by reporting hazards, adhering to protocols, and ensuring safe environments for passengers and staff.

Requirements

• High School Diploma or equivalent.
• Current Commercial Driver’s License (CDL) with Class B-P2 Passenger and Air Brake Endorsements or the ability to obtain within 6 months.
• Ability to pass and maintain DOT Physical Requirements.
• Participation in Federal Transportation Administration (FTA) and Department of Transportation (DOT) mandated Drug and Alcohol testing programs.
• Knowledge, understanding, and ability to adhere to Federal Transportation Administration (FTA), Department of Transportation (DOT), and Federal Motor Carrier Safety Administration (FMCSA) regulations.
• Excellent knowledge of Americans with Disabilities Act (ADA) regulations and has a demonstrated ability to perform duties associated with operating paratransit services including the safe transportation of passengers with disabilities.
• Able to provide exceptional customer service while adhering to transit Department and City policies and procedures, perform auxiliary tasks with minimal supervision, and provide detailed, accurate, and objective written and verbal reports to dispatchers and supervisors.
• Able to safely operate a bus under adverse weather conditions.
• Skilled in basic computer operations, word processing and spreadsheet software.

Qualifications

• Previous Bus Operator experience is preferred.
• Passenger Safety and Sensitivity (PASS) certification is preferred.
• Bilingual in English and Spanish is preferred.
• Knowledge of streets, locations, restaurants, and hotels of the GET area is preferred.
• Ability to safely operate a bus under adverse weather conditions is preferred.

Skills

• Knowledge of Federal Transportation Administration (FTA), Department of Transportation (DOT), and Federal Motor Carrier Safety Administration (FMCSA) regulations.
• Ability to complete on-going GET bus driver training programs including updates on FTA, DOT, ADA Paratransit, and safety information.
• Excellent knowledge of Americans with Disabilities Act (ADA) regulations and has a demonstrated ability to perform duties associated with operating paratransit services including the safe transportation of passengers with disabilities.
• Ability to provide exceptional customer service while adhering to transit Department and City policies and procedures, perform auxiliary tasks with minimal supervision, and provide detailed, accurate, and objective written and verbal reports to dispatchers and supervisors.
• Ability to safely operate a bus under adverse weather conditions.
• Skilled in basic computer operations, word processing and spreadsheet software.

Benefits

A comprehensive benefits package for eligible employees, including a positive, engaged work culture that recognizes and values your contributions.

Pay

Competitive Pay: For current CDL Class B-P2 holders, with a full salary range of $21.96 - $31.84/hour.

Schedule

Frequent interaction with the public, including individuals with disabilities, seniors, children, and occasionally confrontational passengers. May be required to work irregular hours, including evenings, weekends, holidays, and call-in shifts.

Conditions of Employment

The City of Greeley is an at-will employer. Employees and the City may terminate employment at any time for any reason. Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE .