Mobile Tire Program Manager

What You'll Do

• Lead Tesla's Mobile Tire Program: translate strategy into a sequenced action plan, own program KPIs, and report weekly to senior leadership with forward plans across the next three quarters
• Rapidly scale coverage and drive down response times across priority markets
• Evaluate and streamline the service model — decide which offerings to scale, simplify, or retire to cut cost and complexity
• Run a data-driven review of the mobile service fleet and delivery model, and recommend how it should evolve
• Develop technicians to handle events beyond flat tires; inaccessible customer vehicles, Robotaxi vehicles, and fleet vehicle needs
• Partner with Product, Engineering, Analytics, Field, and Policy to scale execution, and with Training and Field Ops to ensure smooth adoption of changes
• Build reports and dashboards with Business Analytics to track performance and unlock actionable insights

What You'll Bring

• 7+ years of program management experience, ideally in automotive, manufacturing, service, or field-operations businesses
• Demonstrated ownership of a program or business line —turning strategy into an executable plan, owning the P&L or KPIs, and driving measurable cost and operational outcomes
• Experience standing up, scaling, or restructuring an operational program — including the tough calls to simplify, consolidate, or retire parts of it — with process and tooling field teams trust
• Strong analytical skills to find signal in noisy datasets and translate it into decisions; proficiency with SQL or similar tools and comfort building reports and dashboards
• Track record of cross-functional influence — earning trust from product, engineering, analytics, field, and policy partners without formal authority
• Experience developing technicians or field teams — raising the capability bar, building playbooks, and driving adoption; plus exceptional verbal and written communication, including presenting to senior leadership on a recurring cadence
• Motivated to take on an early, high-visibility mandate to scale quickly against aggressive response-time targets, with willingness to travel up to 25% to service centers, mobile hubs, and partner sites

Benefits

• Competitive pay
• Medical plans
• Fertility, adoption, and surrogacy benefits
• Dental and vision plans
• HSA Contribution
• Healthcare and Dependent Care FSA
• 401(k) with employer match
• Employee Stock Purchase Plans
• Paid holidays
• Commuter benefits
• Employee discounts and perks