Mobile Shop Associate

About the role

The Mobile Shop Associate is responsible for operating the Girl Scout Pop Up shops, assisting the Girl Scout membership, public, and GSCI staff. This person works Pop Ups (weekends, nights when needed) and is scheduled in the shop when not working Pop Ups.

How You Will Lead

• Assist customers at the Pop-Up shops with selecting Girl Scout merchandise.
• Absorb and maintain the appearance of the shop.
• Set up and tear down of Pop-Up shops at regularly scheduled times.
• Pick up and return rental vehicles in a timely manner.
• Absorb and maintain shop upkeep and stock functions including computer/data entry, marking merchandise, restocking merchandise.
• Responsible for the on-time opening and closing of the shop considering travel and setting up times necessary.
• Absorb and assist in the sale of merchandise at special events when needed.
• Inform and update the Director of Retail Sales about any items that will benefit the operation of the shop.
• Advise the Director of Properties of maintenance issues of the service center, reporting issues as needed.
• Develops depth of knowledge regarding the design of the Girl Scout Leadership.

How You Will Succeed

• Understands that council priorities are growing membership and cultivating new donors.
• Develops an annual goal that supports the membership growth priority.
• Implements an action plan that supports the membership growth priority.

Core Competencies

• Project Management: Demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines and formulate short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; has ability to coordinate multiple projects while managing conflicting priorities and deadlines; establishes courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks.
• Problem-Solving: Identifies and analyzes existing and potential problems systematically and thoroughly; reports/documents the problem; obtains and evaluates relevant information and contributing factors; identifies important interrelationships; implements solutions after evaluating alternatives and anticipating their impact; supports decisions or recommendations with data and/or reasoning; defines and implements solutions to problems.
• Customer Responsiveness: Seeks and acknowledges the views and ideas from customers; identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement.
• Organizational Knowledge: Understands Girl Scout purpose and organizational structure, including functions, operations, and interrelationships; keeps up-to-date on key GSUSA and council-specific policies, priorities, processes, and practices (for example, Safety-Wise); understands how his/her job relates to and supports GSUSA goals, including increasing and developing membership and volunteer support; is aware of the organizational culture and knows how work is accomplished; knows the roles and responsibilities of staff and volunteers; is familiar with membership policies, standards, and resources.
• Information Management: Accesses, organizes and manages information effectively; maintains basic computer literacy with relevant software (i.e., databases, word processors and web management); keeps accurate and effectively-organized records (i.e., spreadsheets or databases of donors, benefits, budget information, filing systems); seeks out and applies new technology in own program area to improve work processes.

What We Are Looking For

• High School diploma required.
• One year of customer service or retail sales experience, preferred.
• Basic 10 key cashier operations.
• Customer service skills.
• Customer, volunteer and girl focused.
• Merchandise management.
• Detail oriented and accurate cashier practices.
• Flexible work hours including evenings and weekends required.
• Must have reliable transportation.
• Must hold membership in the Girl Scout organization and subscribe to the tenets of the Girl Scout Promise and Law.
• Must complete a criminal background check.

Physical Demands & Work Environment

• Ability to consistently lift to 40 pounds.
• Ability to stand on your feet for extended periods of time.