Mobile Service Apprentice

Job Overview

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. We are seeking a Mobile Diesel Service Technician / Mechanic to join our team.

Essential Functions

• Perform heavy-duty mechanical truck repair and maintenance offsite at customer locations.
• Develop relationships with customers to achieve labor sales quota and increase sales to assigned accounts in a designated territory.
• Analyze customer operations for opportunities to increase service sales in the given territory.
• Perform routine mechanical repairs and maintenance on heavy-duty truck equipment and related components with general supervision.
• Coincide customer repair orders with Service Manager and Shop Foremen for task assignment.
• Coincide with Service Advisor for proper work scheduling of all mobile maintenance business.
• Advise customer of needed service work, as well as suggest additional labor, parts and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.).
• Follow safe work practices and procedures, use safety equipment when required, respond to suggestions for working safely and seek assistance when necessary.
• Ensure proper safety, care, and maintenance of company vehicles assigned to the technician.
• Report any damage to company or customer equipment or property immediately to supervisor.
• Create and close repair orders in the MHC business system to document the repair work performed and the time spent completing the repair.
• Complete paperwork as required to accurately document the work performed.
• Control business expenses within the approved expense budget and be responsible for tooling and parts inventory on the service truck.
• Oversee operations of assigned customers in territory.
• Call upon key accounts (current and prospective) regularly.
• Introduce items such as preventive maintenance, new products, and promotions, reemphasize existing products and services and provide literature as necessary.
• Be responsible for achieving labor sales objectives and quota for assigned accounts.
• Perform other duties as assigned by supervisor.

Safety

This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.

Qualifications

• Minimum three years’ heavy duty truck repair experience.
• A/C, Brake and DOT Annual Inspector certifications required.
• Engine and Component certifications are a plus.
• Must be self-motivated and capable of working with little supervision.
• Must have a commitment to customer satisfaction and perform quality repairs.
• Must have excellent communication skills.
• Must have a positive can-do attitude.
• Necessary tools to perform position responsibilities.
• Class A or B CDL and/or DOT medical card may be required depending upon the size of the mobile service vehicle.

Benefits

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

About Us

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.

Equal Opportunity Employer

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, and any other protected characteristic.