Mobile School - Dental Reception Specialist

About the role

Join a team that's bringing smiles directly to our community! Family First Health is seeking an organized, energetic, and customer-focused Mobile School Dental Reception Specialist to join our growing Mobile School Dental Program.

Responsibilities

• Cook up scheduling and patient registration for Mobile School Dental events.
• Prepare patient packets, consent forms, and event materials.
• Verify insurance eligibility and accurately enter patient information into the electronic health record.
• Partner with school nurses and staff to coordinate successful mobile dental events.
• Travel to schools to manage patient check-in, registration, and paperwork during events.
• Communicate with parents and guardians regarding appointments, insurance, and treatment follow-up.
• Deliver exceptional customer service while supporting children, families, schools, and fellow team members.
• Provide administrative support to our dental clinics during periods when mobile events are not scheduled.

Qualifications

• A high school diploma or equivalent, or any equivalent combination of training and experience.
• One (1) year of customer service, healthcare, or dental office experience, or an equivalent combination of experience.
• Strong computer and data entry skills.
• Excellent organizational, communication, and customer service skills.
• Ability to travel between Family First Health locations and Mobile School Dental event sites.