Mobile RV Service Technician

Responsibilities

• Mobile Service Technicians are responsible for diagnosing, repairing, and performing maintenance on a variety of recreational vehicles.
• This role requires strong technical skills, problem-solving ability, and excellent customer service, as you will represent our company in the field.
• The primary duties will include:
• Travel to customer locations to perform on-site inspections, diagnostics, repairs, and maintenance on RV systems, including electrical, plumbing, HVAC, and structural components
• Troubleshooting and resolving complex technical issues in a timely and efficient manner
• Conducting pre-delivery inspections (PDIs) to ensure RVs meet quality and safety standards before delivery to customers
• Documenting all work performed, including parts used and labor time, in the dealership's service management system
• Communicating with service advisors and customers to provide detailed explanations of repairs and maintenance work
• Keeping up-to-date with industry standards, manufacturer guidelines, and technical bulletins
• Maintaining a clean and organized work area and ensuring tools and equipment are in good working condition
• Adhering to all safety protocols and company policies
• All other responsibilities as assigned
• Willing to learn all aspects of RV repair including house repairs

Requirements

• Minimum Qualifications:
• Strong knowledge of RV systems, including electrical, plumbing, HVAC, and mechanical components
• Ability to read and interpret technical manuals, diagrams, and schematics
• Excellent problem-solving skills and attention to detail
• Strong communication skills and the ability to explain technical information to non-technical customers
• Ability to work independently and as part of a team
• High school diploma or equivalent; RV experience preferred
• Valid driver's license with a clean driving record
• RVIA/RVDA certification or other relevant industry certifications (preferred)
• Experience with computerized diagnostic tools and software (preferred)
• Familiarity with warranty repair processes and documentation (preferred)
• Essential Characteristics:
• Customer Focused: We listen, solve problems, and stay focused on our mission
• Humble: We stay coachable and always learning, confident in our skills but never arrogant
• Reliable: We keep our word to our team and our customers--doing what we say every time
• Relentless Drive: We have a strong work ethic, sense of urgency, and never settle in the pursuit of our mission

Qualifications

Competitive wages
401K
Medical insurance
Dental insurance
Vision Insurance
Company-Paid Life insurance
Supplemental Life Insurance
Short- & Long-Term Disability
Critical Illness, Accident and Hospital Indemnity coverage
EAP
Wellness Program including Gym Reimbursement
Vacation, Personal Time & Holiday pay