Mobile Response & Stabilization Services Program Manager

Qualifications

• Master’s degree in Social Work or related human services field
• Active Ohio licensure (LISW, LPCC, or LMFT)
• Leadership experience in behavioral health or crisis services strongly preferred
• Strong clinical expertise in crisis intervention, family systems, and trauma-informed care
• Able to lead with both strategy and empathy
• Excellent communication, organization, and problem-solving skills
• Willingness to travel across service counties to support your team

Responsibilities

• Provide strong clinical and administrative supervision to a team of therapists and crisis responders
• Coach, train, and develop staff to deliver high-quality, family-centered care
• Build and maintain strong partnerships with community providers, schools, and stakeholders
• Oversee program performance and outcomes, including productivity, quality metrics, and continuous improvement efforts
• Drive data-informed decision-making to improve services and expand impact
• Collaborate across Best Point programs to ensure continuity of care

Compensation And Benefits

• $75,000 salary
• Comprehensive health, dental, and vision insurance
• HSA or FSA accounts with match
• Retail plan (403b) with match
• Tuition assistance & Public Service Loan Forgiveness eligibility
• Generous PTO and paid holidays
• Company-issued iPhone & laptop
• Mileage reimbursement

Work Environment

• The Community Based team provides community-based/in-home services that are headquartered in an office environment.
• Must be able to provide community-based/in-home services a by operating own vehicle.
• Exposed to a combination of office, school and mental health treatment environments.
• Exposed to children with behavior problems.
• May be exposed to shouting and children who are upset.
• The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Use hands to manipulate, handle, feel, and control items or equipment;
• Talk to other employees/clients and hear them;
• See and be able to read, write, and interpret written documents;
• Sometimes lift and move objects weighing up to 20 pounds.

Culture

Best Point Education & Behavioral Health is Greater Cincinnati’s most prolific non-profit specializing in education, behavioral and therapeutic health services and autism services for vulnerable, at-risk youth, their families, and caregivers. Best Point Education & Behavioral Health is proud to embrace our ideals of an equal opportunity workplace by actions as well as our words. We lead our community with respect and tolerance, internally and externally, and we expect our employees to embrace this ideal and express it in their day-to-day interactions.