Mobile Phlebotomist/Testing Counselor
About the role
A Client Care Specialist 2 contributes to AHF by presenting a friendly, helpful face to members seeking HIV testing and prevention services, STI screenings, and treatment in our Wellness Clinics/Programs. A CCS2 is a hybrid role providing courteous, confidential, and professional support to members within wellness programs. The CCS-2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile skill set and dedication to seamlessly transitioning between clinical, administrative, and front office roles, CCS2s contribute to a positive experience, fostering trust and loyalty. You will be a passionate advocate for our top initiatives.
To be successful as a CCS-2, it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The CCS-2 will work as part of a close-knit team to focus on comprehensive patient care.
Responsibilities
- Collect medical histories, manage tests/screenings, record vitals, and address health complaints.
- Facilitate patient registration, appointment management, and electronic chart creation.
- Perform data documentation, including referrals and reports.
- Conduct venipuncture and sample collection (blood and other specimens) and prepare them for laboratory analysis.
Requirements
- Valid Phlebotomy license or Medical Assistant (MA) certificate (mandatory).
- Valid Driver’s License (mandatory).
- Experience driving a sprinter van (preferred).
Schedule
Varies based on the needs of sites and events. Rotating schedule of days and nights, including weekends.