Mobile Peer Provider (Multnomah County Libraries)

About the role

The Mobile Peer Provider provides mobile crisis response in coordination with Crisis Team Clinicians to adults and individuals in Multnomah County. This position is part of a team and approaches work with people from a trauma-informed, strength-based, perspective and works in concert with programs in Multnomah County’s Acute Care Continuum.

Responsibilities

• Provide immediate mobile response to individuals experiencing mental health crises in Multnomah County.
• Support individuals through the recovery process.
• Triage mental health crisis calls as they come into the office from the Multnomah County Call Center and law enforcement agencies.
• Cookordinate responses to crisis situations with community agencies and service providers.
• Assist and support in connecting to and developing the skills necessary to access and utilize community resources, and other life skills.
• Model and encourage participation in community inclusion activities.
• Coordinate services provided with other service providers including but not limited to medical providers, mental health providers, and Aging and Disability Services.
• Assess for personal safety in the environment and request additional support as appropriate.
• Collaborate with law enforcement agencies to determine risk of intervention and develop plans for approach of clients in crises.
• Provide information and facilitate linkage to mental health treatment and other social services.
• Consult with teammates, supervisors, program managers, and program medical directors as appropriate.
• Operate in a sometimes ambiguous and frequently changing work environment.
• Respect client rights and responsibilities and demonstrate professional boundaries and ethics.
• Adhere to mandatory abuse reporting laws and HIPAA requirements.
• Document and maintain electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations.
• Represent the Peer Wellness Program at community, state, and/or national functions as related to the work of the Peer Wellness Program.
• Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements.
• Attend seminars, training and other educational opportunities in order to develop professional skills and abilities.
• Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
• Perform other duties as assigned.

Qualifications

• Education: PSS: Must have a completed a Peer Support training approved by the Oregon Health Authority (OHA), or PWS: Must have completed a Peer Wellness training approved by the Oregon Health Authority (OHA).
• A Traditional Healthcare Worker (THW) certification is required in addition to the certification in order to keep current and in compliance with the OARs.
• Experience: Position requires experience as a former or current user of mental health services. Must self-disclose as a current or former user of behavioral health services and must have personal experience with recovery. Experience working with adults with severe and persistent mental health challenges is preferred. Experience working with diverse populations & communities.
• Specialized Knowledge, Skills And Abilities: Operate computer hardware and software (including Electronic Health Record software) at a level needed to effectively perform job functions. Enter and retrieve data. Prepare simple reports and progress notes.
• Other: Possess a valid driver’s license, three year driving history; clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course. This position requires the ability to drive a personal or company vehicle for the completion of work duties.

Benefits

• Generous Paid Time Off Package
• Medical and Dental Coverage (begins 1st of the month following hire date)
• VSP Vision Discount Plan
• 403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
• Short-Term Disability, Long-Term Disability, and Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award
• Supplemental Insurance
• Student loan forgiveness options
• Wellness Benefits
• Employee Assistance Program (EAP)
• Bike to Work Reimbursement
• Discounted Fitness Memberships
• Trauma Support Team