Mobile Response Peer Responder

About the role

The Choices Mobile Crisis Response Team provides 24/7 mobile emergency responses for individuals experiencing an emotional, behavioral, and/or mental health crisis in Henry, Morgan, Johnson or Shelby Indiana Counties. The Mobile Crisis Peer Responder is a full-time position (40 hours/week) operating during scheduled shifts.

Responsibilities

• Articulate the mission, vision and services provided by the Choices and the Mobile Response Team and partners.
• Communicate the practice expectations of the Mobile Response Team to consumers, community partners, and funders.
• Participate in shifts based on a fire house model.
• Respond to crisis referrals in person within 60 minutes.
• Work with individuals for 30 days post-crisis to provide stabilizing connections to the community and peer support.
• Adhere to the policies and protocols established by Choices for the Mobile Response Program.
• Incorporate the guiding principles and values of Systems of Care into their interactions with individuals experiencing a crisis, fellow team members, Choices staff and system partners.
• Communicate effectively with the Mobile Response Team Manager to ensure collaborative efforts and proactive response to issues and concerns.
• Follow established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals.
• Ensure collection of all necessary service data.
• Participate in scheduled meetings to review performance and quality indicators and make recommended adjustments to improve the response and stabilization service.
• Willingly complete other duties as assigned to advance the mission of the Choices and the Mobile Response Team.

Qualifications

• A high school diploma or GED.
• Some college preferred.
• 2 years of participation in recovery and abstinence from drugs or alcohol and/or mental health.
• Certification as a CHW, CRS preferred.
• Prior experience with mental health crisis response preferred.
• Strong communication and writing skills.
• Bi-lingual skills (Spanish) a plus.
• Familiarity with Systems of Care values and principles.
• Highly organized, effectively manages multiple priorities simultaneously.
• Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes.
• Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media.
• Enthusiastic about advancing system change within the community.
• Valid driver’s license.
• Operational smart phone.
• Ability to work shifts that include evenings, holidays, and weekends.

Benefits

• Medical
• Dental
• Vision
• Employer Paid Life Insurance
• Short & Long Term Disability
• Tuition Reimbursement
• Paid Parental Leave
• Generous PTO plan
• Qualified employer for the Public Service Loan Forgiveness Program