Mobile Outreach Specialist-Female Only

Starting rate: $21.50/hour

Schedule

Sunday–Thursday

About the role

As a Mobile Outreach Specialist (MOS), you will provide psychiatric rehabilitative interventions to people receiving support from the Clinical Team. This position requires significant independent work as well as collaboration with a larger team including a Clinical Supervisor, residential program staff, and a Housing Coordinator. You will work with a caseload of individuals who live in the community in their own apartments, but who still need weekly support with symptom management and coping skills, managing finances, scheduling and attending appointments, grocery shopping, and other daily living tasks. This position requires driving within the community; Mobile Outreach Specialists receive mileage reimbursement.

About us

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. We value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Responsibilities

• Deliver services, support, interventions, and coordinate other services to achieve goals for the person served.
• Participate in the development of the treatment plan and attend other treatment meetings as required.
• Perform interventions with persons served that address their identified goals and result in skill development.
• Provide transportation to persons served as connected to treatment needs.
• Communicate progress of persons served, status, and any changes in daily notes; submit monthly progress notes and treatment plans as needed.
• Ensure that rehabilitative treatment and clinical records meet Rehab Option standards; enter billing codes in a timely and accurate manner.
• Demonstrate a proactive commitment to maintaining effective communication with staff and customers to facilitate and promote effective working relationships and customer service.
• Support individuals in transition between group homes and independent living; assist with all facets of the move including packing/unpacking, organizing for a physical move, setting up utilities, and cleaning.
• Ensure all paperwork, reports, and trainings are up to date and completed within expected timelines.
• Provide crisis intervention and access emergency services as needed.
• Identify and address community integration issues for persons served.
• Participate in or facilitate group work as designated by supervisor.
• Actively participate in and attend supervision and staff meetings.
• Actively participate in and attend trainings as assigned; maintain necessary certifications (CPR/First Aid, Crisis Management, MAP).
• Maintain a professional, pleasant, approachable, and helpful demeanor at all times.

Requirements

• High School Diploma/GED (minimum).
• BA or AS in a related field or 2 years’ experience in a related field.
• Demonstrated understanding of and competence in serving culturally diverse populations.
• Ability to read English and communicate effectively in the primary language of the program to which you are assigned.
• Ability to thrive in a fast-paced, team-oriented environment and work independently.
• Strong organizational skills and ability to multi-task.
• Strong computer knowledge.
• Strong analytical, numerical, and reasoning abilities.
• Excellent interpersonal skills and ability to work as part of a team.
• Valid driver’s license.
• Access to an operational and insured vehicle; willingness to use it to transport persons served.