Mobile Health Vehicle Operator - On Call

Job Summary

Under the immediate supervision of the Manager, the Mobile Health Vehicle Operator safely and responsibly drives the Mobile Health Vehicle to and from its home location to a wide variety of locations throughout the island of Oahu. Assumes responsibility for monitoring and ensuring maintenance and service needs are met of the vehicle.

Essential Responsibilities

• Primary driver of (40ft) health vehicle. Vehicle pick up, delivery, set-up, tear down, including onboard generator, septic and power, any and all electronic equipment, such as computer, printer, fax, etc., returning vehicle to designated facility at end of event.
• Maintains and checks equipment for malfunction and/or damage. Ability to identify current and potential vehicle problems, notifies Administrative Production Manager immediately.
• Ensures proper/timely scheduled maintenance of vehicle, including tracking maintenance. Responsible for ensuring vehicle fuel level is sufficient, driving MHV to appropriate vendor appointment for fueling, recording fuel usage.
• Absorbs initial problem identification and solution under the direction of a higher level resource. Responsible for inventory of RV includes electronic assets, equipment, supplies and other items associated with the RV.
• Interacts with members/patients to schedule appointments. Greets members using KP market service standards (A-heart and 4-habits) in assuring Aloha, and providing exceptional customer/reception services.
• Collects payment for services rendered. Answers and returns telephone calls and messages. Provide excellent customer service-patients, employers, staff.
• Prepares and processes a variety of forms (i.e. AVS, off-work/ back to work, exchange of records). Works closely with clinical staff.
• Exhibits strong interpersonal skills. Stocks and supplies medical office materials (some lifting required, up to 75 Ibs). Cleans and organizes vehicle (in-between scheduled EVS).
• Hooks up, fills, empties and disconnect water/waste tanks at MHV home location. Performs fundamental IT trouble-shooting.
• May perform other duties as required.

SPECIAL JOB FEATURES

• Starting and end times may vary.
• This person will be working Mobile Health Vehicle and will require routine travel to employer sites and community locations throughout Oahu.
• The position may include working on weekends on occasion.

Basic Qualifications

• Minimum one (1) year of recent experience in a customer service environment.
• High school diploma or GED.
• Class A CDL with Air Brake Endorsement (Hawaii) OR Class B CDL with Air Brake Endorsement (Hawaii).

Additional Requirements

• Moves all required documentation to meet Federal and State laws.
• Ensures all documentation as required by DOT are current and valid.
• Hawaii Driver History Record.
• PUC (Physical Examination, Medical Clearance Card).
• The State DOTs (Dept. of Transportation) Motor Vehicle Safety Office when they conduct roadside inspections, require the driver to have a good enough command of English to communicate with examiner.

Knowledge

• Knowledge of computer software applications.
• Knowledge of local streets, Kaiser Hawaii market locations and Oahu highways.

Preferred Qualifications

• Heavy & Tractor-Trailer Truck Driver of one (1) year.