Mobile Device Support Specialist (Journeyman)

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, EEO, application instructions, etc. We need to parse the job posting. Key info: - Position: Mobile Device Support Specialist (Journeyman) - Work location: Colorado Springs, CO - Job category: Information Technology - Job type: Full-Time - Requisition ID: EM33-008 (should not be heading; can be in a short p or dropped) - Citizenship: United States Citizen - Clearance type: Top Secret/SCI - Travel requirements: None - Description: E&M Technologies, Inc. is currently seeking a Mobile Device Support Specialist (Journeyman) to join our team in Colorado Springs, CO in support of the U.S. Special Operations Command (USSOCOM). Then description of USSOCOM. - Job Responsibilities: paragraph: "PC Technicians monitor and respond to software problems utilizing software testing, tools, and techniques. Interfaces with various support service groups to ensure proper escalation during outages or periods of degraded system performance. May provide LAN server support. Applies basic knowledge of PC/LAN communications hardware/software in a multi-protocol environment, and network management software. Log, validate and diagnose customer issues, on the full range of applications used on the customer site." - Typical Duties Include: list items (multiple sentences). Let's extract bullet points: "Provides the customer with a solution through information gathering, analytical trouble shooting and problem research, or escalates the ticket to the appropriate resolution group.Escalates calls to agreed service levels.Installs, configures, and maintains desktop and laptop PCs and peripherals such as printers.Installs and configures application and operating system software and upgrades.Troubleshoots and repairs hardware and network connectivity issues.Removes old equipment and performs data migration to new machines." These are run-on sentences but we can split into list items. - Requirements: Minimum Qualifications: Bachelor’s Degree in a STEM field and 3-5 years of relevant experience.Current DoD 8570 IAT Level II security certification (e.g., Security+ ce).Must be a U.S. Citizen.Must have and be capable of maintaining a U.S. Department of Defense (DoD) Top Secret with eligibility for additional Caveats security clearance. - Preferred Qualifications: Experience participating in and effectively contributing to a highly collaborative team environment.Demonstrated ability to be innovative and to work independently.Strong verbal and written communication skills.Experience with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, etc.) - To Apply For This Position: instructions (should be removed as application instructions). So we drop that. - Salary Description: Up to $75K USD - Benefits: "Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement." - Also mention: "This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply." Might be considered part of benefits or location. - Also mention: "E&M anticipates the application window closing approximately 40 days from the date the notice was posted..." That's application instruction/boilerplate; drop. - EEO statement: drop. - FBI privacy advisements: drop. Thus we need sections: - About the role: maybe combine description and location? The description includes location and mission. Could be "About the role". We'll include a paragraph summarizing the role and location. - Responsibilities: include the paragraph about PC Technicians monitoring etc. Also maybe include typical duties as list under Responsibilities? The instructions: Use

• for any list of duties/requirements/benefits. So we should put the typical duties list as
  • under Responsibilities. - Requirements: Minimum Qualifications (bullet list? It's a set of requirements). Could be
    • for each. - Qualifications: Preferred Qualifications (list). Could be separate section "Qualifications" or "Preferred Qualifications". The allowed headings include Qualifications, Skills. We have both Requirements and Qualifications. We'll put Minimum Qualifications under Requirements, Preferred Qualifications under Qualifications. - Skills: maybe we can extract skills from preferred qualifications: team collaboration, innovation, independent work, communication, Microsoft Office Suite. Could be a Skills section. - Benefits: list benefits. - Pay: Salary range: Up to $75K USD. - Schedule: Not explicitly given; only full-time. No schedule details. So we should not create Schedule section because no specific content. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. We must not repeat job title as heading. So no heading for Mobile Device Support Specialist. We need to output only HTML fragment, no /. Use

      for each section heading. We need to preserve all substantive information; do not invent or summarize away detail. Must not omit any substantive info. Must include location, clearance, citizenship, etc. Those could be placed in About the role paragraph. Let's craft. About the role paragraph: Should include that E&M Technologies seeks Mobile Device Support Specialist (Journeyman) in Colorado Springs, CO supporting USSOCOM. Include description of USSOCOM mission? Might be considered substantive. The posting includes a description of USSOCOM. We should preserve that. So include that description. Thus About the role:

      E&M Technologies, Inc. is seeking a Mobile Device Support Specialist (Journeyman) to join our team in Colorado Springs, CO in support of the U.S. Special Operations Command (USSOCOM). USSOCOM develops and employs the world's finest SOF to conduct global special operations and activities as part of the Joint Force, in concert with the U.S. Government Interagency, Allies, and Partners, to support persistent, networked, and distributed combatant command operations and campaigns against state and non-state actors to protect and advance U.S. policies and objectives.

      That's all substantive. Responsibilities: first paragraph about PC Technicians monitoring etc. Then list of typical duties. We'll put the paragraph as

      PC Technicians monitor and respond to software problems utilizing software testing, tools, and techniques. Interfaces with various support service groups to ensure proper escalation during outages or periods of degraded system performance. May provide LAN server support. Applies basic knowledge of PC/LAN communications hardware/software in a multi-protocol environment, and network management software. Log, validate and diagnose customer issues, on the full range of applications used on the customer site.

      Then

      • Provides the customer with a solution through information gathering, analytical trouble shooting and problem research, or escalates the ticket to the appropriate resolution group.
      • Escalates calls to agreed service levels.
      • Installs, configures, and maintains desktop and laptop PCs and peripherals such as printers.
      • Installs and configures application and operating system software and upgrades.
      • Troubleshoots and repairs hardware and network connectivity issues.
      • Removes old equipment and performs data migration to new machines.

      Note: The original had some missing punctuation; we keep as is. Requirements: Minimum Qualifications list. We'll do

      • Bachelor’s Degree in a STEM field and 3-5 years of relevant experience.
      • Current DoD 8570 IAT Level II security certification (e.g., Security+ ce).
      • Must be a U.S. Citizen.
      • Must have and be capable of maintaining a U.S. Department of Defense (DoD) Top Secret with eligibility for additional Caveats security clearance.

      Qualifications: Preferred Qualifications list.

      • Experience participating in and effectively contributing to a highly collaborative team environment.
      • Demonstrated ability to be innovative and to work independently.
      • Strong verbal and written communication skills.
      • Experience with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, etc.)

      Skills: Could we separate skills from qualifications? The preferred qualifications already cover skills. But we could still make a Skills section summarizing: team collaboration, innovation, independent work, communication, Microsoft Office Suite. However that would duplicate content. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. If we create a Skills section, we need to include the same content; but that would be duplication but not summarizing away detail. It's okay to duplicate? Might be considered redundant but not prohibited. However they said "Prefer a few substantive sections over many thin ones." So maybe better to not create a separate Skills section if the content is already covered under Qualifications. But the allowed headings include Skills; we could put skills there and maybe not duplicate. However we need to preserve all substantive information; if we move the preferred qualifications to Skills, we still preserve them. But then we would not have a Qualifications section. The heading "Qualifications" is allowed; we could put both minimum and preferred under Qualifications? But we already have Requirements for minimum qualifications. Could combine preferred under Qualifications. That seems reasonable: Requirements = minimum qualifications; Qualifications = preferred qualifications. Then we don't need Skills. That follows "Prefer a few substantive sections over many thin ones." So we will not create Skills section. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. Check Benefits: we have paragraph about benefits list. We'll make

      Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

      Also maybe include note about U.S.-based role and territory pay structure. That's also substantive. Could add to Benefits paragraph or separate. We'll add a sentence: "This role is a U.S.-based role; if the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply." Thus Benefits paragraph includes that. Pay: Salary description: Up to $75K USD. We'll put

      Salary range: Up to $75K USD.

      We should not include Schedule. Now ensure we didn't include any boilerplate: removed application instructions, EEO, FBI privacy, etc. Check for any leftover metadata like Requisition ID, Job Type, etc. We could optionally include a short p with metadata like "Job Type: Full-Time; Location: Colorado Springs, CO; Clearance: Top Secret/SCI; Citizenship: United States Citizen." But the instruction says: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

      or drop it. So we could include a short p at top maybe after About the role? But we already have location and citizenship etc in About the role. We could add a short p with Job Type and Requisition ID? However we already have Job Type Full-time mentioned in About the role? Not yet. We could incorporate Job Type and Requisition ID into a short p after About the role or within About the role. But we must preserve all substantive information; the Job Type is Full-time, Requisition ID EM33-008, Citizenship, Clearance, Travel requirements None. Some of these are already covered: Citizenship and Clearance we included in Requirements? Actually we included citizenship and clearance in Requirements list. That's fine. Job Type Full-time is not elsewhere; we could add a short p: