Jobs · Customer Service

Mobile Crushing & Screening Solutions is looking for an Aftermarket Sales Manager, North America

Sandvik · Smyrna, GA · 1 wk ago
RemoteRemoteCustomer ServiceFull-time

About the role

Rock Processing, Mobile Crushing & Screening Solutions is seeking an Aftermarket Sales Manager for North America. This role supports the aftermarket sector, focusing on spare parts, maintenance services, warranty extensions, and product upgrades.

Responsibilities

  • Sales Strategy and Revenue Growth: Develop and execute strategic plans to drive aftermarket sales, focusing on revenue growth.

  • Sales Forecasting and Operations: Oversee the preparation of sales forecasts, budgets, and sales plans, ensuring alignment with overall company goals.

  • Customer Relationship Management: Build and maintain strong relationships with key mining customers and distributors, providing consultative selling and managing customer accounts.

  • Market Analysis and Reporting: Conduct regular market analyses, track industry trends, and prepare reports on aftermarket sales metrics.

  • Sales Operations and Forecasting: Ensure adherence to standard operating procedures, track inventory levels, and coordinate with supply chain teams.

  • Pricing and Contract Negotiation: Lead pricing negotiations, finalize service and supply contracts, and ensure alignment with company policies.

  • Safety and Environment: Comply with SMC safety policies and report unsafe work habits, striving to find safer ways for customers to work with Sandvik's products.

Requirements

  • Bachelor's degree plus minimum 5 years experience in sales roles or total experience of 9 years in sales in aftermarket products.

  • Minimum 2 years in leadership/managerial role.

Qualifications

  • Previous experience working in roles such as Area Sales Manager, Business Development Manager, Key Account Manager, having sold aftermarket products.

  • Proven sales experience – successfully developing customer relationships to demonstrate sales/revenue growth year on year.

  • Experience in each of the following activities: Sales forecasting, demand planning, reporting such as sales, tracking opportunities, follow-up, new enquiry ratios, utilizing tools such as an ERP system.

Benefits

  • Comprehensive total compensation package including health, dental, and disability insurance, and an outstanding 401(k) retirement savings plan.

  • Opportunities for professional competence development, training, and career advancement.

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