Mobile Crisis Social Worker (MSW), PRN, First Shift

Location: Cincinnati, OH, United States

Qualifications

• Master of Social Work from an accredited School of Social Work (MSW).
• Licensed by the State of Ohio Social Work Board (LSW, LISW, or LISW-S).
• For employees working in UCMC Psychiatric Services, NCI-APS (Nonviolent Crisis Intervention with Advanced Physical Skills) Certification must be obtained within 90 days of hire.
• Minimum: 1 - 2 years equivalent experience.
• Preferred: 3 - 5 years equivalent experience.

Responsibilities

Engagement and Exploration

• Engage patients and/or their families into a helping process.
• Assess the psychosocial and mental health needs of patients and families to identify barriers to treatment, enhance patient's health status, increase patient/family satisfaction, and improve utilization of resources.
• Develop rapport with patient and family for ongoing support as needed.
• Adhere to the tasks and responsibilities specific to the department, service, or clinic.

Goal Development and Implementation

• Develop a comprehensive plan of intervention in collaboration with the patient/family and healthcare team.
• Implement a plan of care and monitor patient's response by providing individual/family counseling and social work intervention related to complex crisis management, mental illness, adjustment to illness, material assistance, healthcare decision-making, sexual assault, domestic violence, partner violence, elder abuse, competency, and other psychosocial barriers to maximize health status.
• Advocate, mediate, and negotiate to formulate a cohesive plan for maintaining or enhancing patient's health status, improving social supports, and moving patients safely across the continuum of care.
• Provide family education.
• Provide education about Advance Care Planning and assist with completing Advance Directives paperwork.
• Initiate referrals to community resources as indicated.
• Facilitate discharge process to home, nursing facility, rehabilitation facility, LTAC, group home, treatment, or other facility.

Evaluation and Termination

• Briefly summarize care plan with patient/family and respond to questions and concerns.
• Provide patient/family with linkages to community resources and services.
• Participate in process improvements in evaluating patient outcomes.
• Identify barriers in service delivery systems.
• Assess for transportation needs and arrange as appropriate.
• Facilitate referrals to disease-specific agencies, especially related to employment, financial resources, support services, and chemical dependency services.

Education and Consultation

• Provide consultation and training to medical staff and other healthcare professionals on psychosocial issues regarding illness and barriers to maximizing improved health status.
• Collaborate with co-workers and management to ensure the ongoing development of the Social Work Department.

Competency

• Participate in activities that support enhanced customer service and result in increased Press Ganey scores.
• Attend staff meetings and mandatory departmental in-service training sessions & continuing education in-services.
• Maintain positive working relationships with and knowledge about community agencies and services.
• Maintain timely, clear, and concise documentation; write reports as needed.
• Respond to email requests and provide information as requested.
• Participate in quality and safety initiatives.