Mobile Crisis Recovery & Engagement Specialist

Primary Responsibilities

• Provide a full range of safety screening and support services to clients and their families in crisis.
• These services include the following:
• Supportive peer counseling utilizing personal lived experience to establish a warm and empathic connection with clients and as needed, their families/significant others.
• In-person crisis screenings completed in a two-person team to assess current needs and determine level of risk.
• Telephone crisis screenings to assess current needs and determine level of risk.
• Promote opportunities for clients to develop a personal safety plan to stabilize a client without the use of hospitalization, if hospitalization is not warranted.
• Coordinate with Supervisor on Call for any escalated situation that may require hospitalization or EMS response.
• Short-term case management services to reduce likelihood of future crisis.
• Linkage with established care providers.
• Linkage to community resources.
• Support to help a client bridge access to services.
• Participate as a responsible crisis team member to maintain continuous on-call coverage (24/7) and to accomplish other team tasks, goals and responsibilities.
• Provide follow-up that reflects the CCS MCR program demands.
• Provide timely and accurate assessments of incoming crisis calls with clinically appropriate dispositions utilizing available QMHPD.
• Determine the need for additional services based on the assessment and facilitate linkage.
• Participate in consultation, as needed, with other KYC programs and outside agencies, including professionals, PD, EMS or with paid agency consultants.

Requirements

• Minimum of high school GED; Bachelor’s degree preferred from an accredited college or university in social work, psychology or a related discipline.
• A Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) certification or ability to complete course work and able to obtain certification within 12 months of hire.
• Preferred 1-2 years experience working with individuals recovering from serious and persistent mental illness providing case management and community support.
• Basic computer proficiency, knowledge of Word and Internet skills.
• Applicant must have a valid IL Driver’s License, valid auto insurance, and access to a well maintained/insured vehicle.

Work Environment

• While performing the duties of this job, the employee regularly works in a community/mobile setting.
• Roughly two thirds of the employees’ time will be spent in the community, driving to and from client homes and community sites to perform crisis screenings and outreach activities.
• In conducting screenings and follow-ups with the family, an employee may be exposed to varied public and residential environments.

Travel Requirements

• The employee is required to drive the KYC owned passenger van to and from client homes and to various sites in the community and surrounding areas.
• Employee may also be required to attend occasional meetings/trainings in and around KYC’s catchment area.

Schedule/Time Keeping

• Non-exempt, Full-Time, 37.5 hours/week.
• Must work a flexible schedule in response to the needs of the target population served, including additional rotating, stipend reimbursed, on-call shifts, which include evening, overnight, weekend, and holiday hours.

Pay Range

$50,000 per year

Company Information

Kenneth Young Center is an Equal Opportunity Employer