Mobile Crisis Management Qualified Professional

About the role

Provide crisis response for recipients 24/7/365. Offer immediate telephonic response to assess crisis and determine the risk, mental status, medical stability and appropriate response; provide face-to-face response as needed. Develop a Crisis Plan before discharge for recipients new to the public service system and/or make revisions to existing crisis plan components in Person Centered Plans, as appropriate. Obtain authorization after the first 32 units of service are rendered for additional services. Complete documentation of a daily full service note for each day/event service is provided. Documentation must be completed on the day the service is provided and completed in BLACK INK only.

Responsibilities

• Develop a Crisis Plan before discharge for recipients new to the public service system and/or make revisions to existing crisis plan components in Person Centered Plans, as appropriate.
• Obtain authorization after the first 32 units of service are rendered for additional services.
• Complete documentation of a daily full service note for each day/event service is provided.
• Provide coordination of movement across levels of care, directly to the person and the family and coordinate discharge planning and community re-entry following hospitalization, residential services and other levels.
• Maintain the self-respect, personal dignity and physical safety of each recipient.
• Work cooperatively with all other staff and relate favorably to recipients and families.
• Attend all mandatory staff meetings and consumer conferences or give advance notice to the Mobile Crisis Management Director or Designee as to reasons for inability to attend.
• Report any changes in consumer’s condition, family situation, or needs to the appropriate personnel.
• Report any accident or incident to the Mobile Crisis Management Director or Designee.
• Report to Mobile Crisis Management Director or Designee any suspected abuse, neglect or exploitation of recipients.
• Operate office equipment as necessary, i.e. calculator, copier, computer, fax, etc.

Requirements

• A minimum of one (1) year’s experience in providing crisis management services in the following settings assertive outreach, assertive community treatment, emergency department or other service providing 24/7 response in emergent or urgent situations.
• A valid NC Driver's License.
• At least 8 years of driving experience.
• Able to lift, push or pull minimum of 25 pounds.

Qualifications

• A Master’s prepared individual with a degree in a human service area with one year of experience working with individuals within disciplines after the degree.
• A Bachelor’s prepared individual with degree in a human service area with two years of experience working with individuals with persons within disciplines after degree.
• A Bachelor’s prepared individual with a degree in an area other than a human service field who has 4 years of experience working with individuals.

Skills

• Familiarity with TA, Inc. policies and procedures including the securing of emergency services and the regulations concerning medication administration.
• Familiarity with HIPAA regulations and abiding by them.
• Ability to assure consumer’s rights are met and maintain consumer confidentiality at all times.

Benefits

• Timely and as required, forward documentation to designated staff.

Pay

Negotiable based on experience and qualifications.

Schedule

24/7/365 availability.