Jobs · Healthcare · New York

Mobile Crisis Clinical Supervisor $5,000 Sign-on Bonus!

Upstate Caring Partners · Utica, NY · 2 mo ago
Healthcare$90k–$95k/yrFull-time

Core Responsibilities

  • Manage daily operations to ensure the consistent delivery of high-quality care and services.
  • Encourage and support the involvement of family members and/or significant others in the recovery process.
  • Collaborate with the integrated leadership team to develop and implement strategies that strengthen the integration of physical and behavioral health services.
  • Maintain compliance with all applicable federal, state, and local regulations, as well as accreditation standards.
  • Provide ongoing supervision, guidance, and support to assigned staff.
  • Promote adherence to best practices and uphold the highest standards of patient care among team members.
  • Support the development and implementation of policies, procedures, and operational workflows.
  • Assist with staff recruitment, onboarding, and training initiatives.
  • Conduct regular performance evaluations, offering feedback, coaching, and professional development opportunities.
  • Cultivate a collaborative, supportive work environment that encourages teamwork and professional growth.
  • Track and assess program outcomes, using data to inform and improve service delivery.
  • Ensure coordinated, patient-centered care, including facilitating referrals to external providers when needed.
  • Partner with community organizations to enhance crisis response services and continuity of care.
  • Advocate for patients to ensure access to appropriate services, resources, and support within the healthcare system.
  • Engage in treatment team activities, including meetings, trainings, and committee participation.
  • Ensure adherence to all relevant governmental and organizational regulations and operational standards.
  • Complete required documentation in accordance with regulatory agencies (e.g., OMH, OASAS, DOH) and insurance requirements.
  • Monitor and ensure staff documentation is accurate, timely, and compliant with regulatory standards.
  • Provide supervision and mentorship to student interns, as assigned.
  • Promote a culture of open communication, collaboration, and accountability among staff and leadership.
  • Maintain appropriate staffing levels across all shifts, ensuring adequate coverage during peak times.
  • Maintain current Crisis Prevention Intervention (CPI) certification and demonstrate competence in crisis response and safety management functions.

Qualifications

  • Master’s degree in Social Work or Mental Health Counseling required.
  • New York State licensure (LCSW, LMSW, LMHC, or LMHC-D) preferred.
  • Candidates holding a provisional or limited permit and actively working toward full licensure will also be considered.
  • 3+ years of direct experience required.
  • 1+ years of leadership and provision of supervision preferred.
  • Prior experience in a behavioral health or community health setting is preferred.
  • Must have a valid NYS Driver’s License.

Benefits

  • Competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.
  • Comprehensive Health/Dental/Vision
  • Direct Deposit
  • Flexible Spending Account (FSA)
  • Retail Plan 403(b)
  • Life Insurance
  • Voluntary Benefits
  • Employee Assistance Program (EAP)
  • Generous PTO Plans (Sick, Vacation and Employee Leave)
  • Tuition Reimbursement
  • Service Awards
  • Employee Appreciation Events
  • Employee Discounts

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