Mobile Branch Banker

About the Role

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.

This role builds the retail customer base through proactive, outbound quality sales conversations, creating customer loyalty, and growing customer share of wallet through a differentiated customer experience. You will sell PNC’s products and services to existing and prospective clients outside of branch locations, demonstrating how PNC can help them achieve their financial goals.

Responsibilities

• Identify and independently act upon sales opportunities to achieve assigned sales goals.
• Establish connections between clients and PNC partners (e.g., PNC Investment, PNC Mortgage, and other consumer loan solutions) based on clients' financial needs and goals.
• Grow customer household relationships through onboarding new clients and building a strong pipeline of appointments for branch and PNC partners.
• Drive deep needs-based conversations to demonstrate value for customers and achieve greater financial well-being.
• Create an exceptional customer experience at events in external locations to drive acquisition, loyalty, and increased share of wallet.
• Strengthen client relationships through planning continued on-site events.
• Understand PNC capabilities, educate and coach customers on technology options.

Selling at non-PNC locations requires:

• Access to a reliable vehicle for daily travel to multiple work locations.
• Ability to lift and carry up to 40 pounds (e.g., marketing materials, collateral, or promotional items).

Employees are expected to be customer-focused and adept at managing risk in alignment with PNC’s Enterprise Risk Management Framework.

Requirements

• Typically requires 3+ years of related experience or product knowledge.
• An Associate’s degree or equivalent is preferred; in lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.
• Ability to drive a commercial motor vehicle (CMV) with a gross vehicle weight rating (GVWR) between 10,001 and 26,001 pounds.
• Must obtain and maintain a valid Medical Examiner’s Certificate in accordance with state and federal requirements.
• Must have a current, up-to-date driver’s license issued by the state where you will be working/driving, along with a clean driving record.
• Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

Preferred Skills

• Anti-Money Laundering (AML)
• Customer Loyalty
• Customer Solutions
• Financial Modeling
• Identifying Sales Opportunities
• Leveraging Technology
• Portfolio Management
• Strategic Collaborations

Competencies

• Addressing Customer Needs
• Branch Banking Services
• Customer Acquisition
• Customer Experience Management
• Effective Communications
• Managing Multiple Priorities
• Sales Closing and Agreements
• Sales Proposals and Presentations
• Selling

Pay

Base Salary: $45,375.00 – $75,625.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive-eligible, with payment based on company, business, and/or individual performance.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, depending on eligibility. Options for full-time employees include:

• Medical, prescription drug, dental, and vision coverage (with a Health Savings Account feature).
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match, pension, and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child/elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• A robust wellness program with financial incentives.

Paid time off includes:

• Maternity and/or parental leave.
• Up to 11 paid holidays each year.
• 9 occasional absence days each year (unless otherwise required by law).
• Between 15 to 25 vacation days each year, depending on career level and years of service.

For more details, visit pncthrive.com.