Mobile Battery Technicians - 1st Shift
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Let's craft.
About the role:
AAA is hiring Roadside Assistance Mobile Battery Technicians to join the Roadside Assistance team in Akron, OH. Technicians help members with services such as changing flat tires, jumpstarting car batteries, towing vehicles, and more, working in all weather conditions. The role requires dependable, empathetic individuals who enjoy helping others outdoors.
Responsibilities: - Provide lock-out, fuel delivery, battery installation/removal, battery jump starts and tire change services using established guidelines and quality control procedures.
- Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Driver position).
- Sell, install, test and perform battery warranty services (Mobile Battery Technician position).
- Communicate with members effectively to keep them informed and ensure their safety.
- Make sound decisions regarding safe service of vehicles and to accommodate member needs.
- Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
- Conduct vehicle and equipment inspections, ensuring safe operating condition and that requirements are met.
- Ensure fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
- Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.
Requirements: - Must be at least 21 years old.
- Completion of a high school diploma or equivalent.
- Possess and maintain a valid driver's license for the state of residence and maintain all state and local licensing requirements.
- Ability to pass a physical examination as required by Department of Transportation and/or Company policy.
- Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
- Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
- Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
- Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required (may need to adjust schedule to attend training).
Qualifications: - 3 years of experience in an automotive/mechanical environment, or technical school, or a minimum of 3 years of experience in a sales and/or customer service role is preferred.
Skills: - Effective communication in writing, verbally, via email, and using assigned technology such as GPS.
- Ability to make sound decisions regarding vehicle service and member needs.
Benefits: - Generous Paid Time Off (PTO) plan.
- Excellent 401(k) plan with company match (up to 7%).
- Outstanding health insurance benefits including Medical, Dental, Vision, and Prescription coverage.
- Overtime opportunities.
- Monthly bonus opportunities.
- Shift differential: 10% for 2nd shift.
- Paid holidays.
- Up to 2 weeks Paid parental leave.
- 2+ weeks of PTO within the first year.
- Company‑provided volunteer opportunities plus 1 volunteer day per year.
- Free AAA Membership.
- Tuition reimbursement.
- Paid training.
- Uniforms and tools provided.
- Continual learning reimbursement up to $5,250 per year.
Pay: Competitive base rate starting at $21.40 per hour for Battery Technicians; actual pay based on applicant experience and geographic location. Overtime and monthly bonus opportunities are available. Second‑shift positions receive a 10% shift differential.
Schedule: Full‑time positions: 1st shift (schedule includes weekends). 2nd shift includes a 10% shift differential. Plenty of overtime available during peak season.
We must ensure no duplication: Benefits list includes generous PTO, 401k match, health insurance, overtime, monthly bonus, shift differential, paid holidays,
for prose. We must not include empty sections. Let's craft. About the role:
AAA is hiring Roadside Assistance Mobile Battery Technicians to join the Roadside Assistance team in Akron, OH. Technicians help members with services such as changing flat tires, jumpstarting car batteries, towing vehicles, and more, working in all weather conditions. The role requires dependable, empathetic individuals who enjoy helping others outdoors.
Responsibilities:- Provide lock-out, fuel delivery, battery installation/removal, battery jump starts and tire change services using established guidelines and quality control procedures.
- Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Driver position).
- Sell, install, test and perform battery warranty services (Mobile Battery Technician position).
- Communicate with members effectively to keep them informed and ensure their safety.
- Make sound decisions regarding safe service of vehicles and to accommodate member needs.
- Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
- Conduct vehicle and equipment inspections, ensuring safe operating condition and that requirements are met.
- Ensure fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
- Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.
- Must be at least 21 years old.
- Completion of a high school diploma or equivalent.
- Possess and maintain a valid driver's license for the state of residence and maintain all state and local licensing requirements.
- Ability to pass a physical examination as required by Department of Transportation and/or Company policy.
- Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
- Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
- Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
- Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required (may need to adjust schedule to attend training).
- 3 years of experience in an automotive/mechanical environment, or technical school, or a minimum of 3 years of experience in a sales and/or customer service role is preferred.
- Effective communication in writing, verbally, via email, and using assigned technology such as GPS.
- Ability to make sound decisions regarding vehicle service and member needs.
- Generous Paid Time Off (PTO) plan.
- Excellent 401(k) plan with company match (up to 7%).
- Outstanding health insurance benefits including Medical, Dental, Vision, and Prescription coverage.
- Overtime opportunities.
- Monthly bonus opportunities.
- Shift differential: 10% for 2nd shift.
- Paid holidays.
- Up to 2 weeks Paid parental leave.
- 2+ weeks of PTO within the first year.
- Company‑provided volunteer opportunities plus 1 volunteer day per year.
- Free AAA Membership.
- Tuition reimbursement.
- Paid training.
- Uniforms and tools provided.
- Continual learning reimbursement up to $5,250 per year.
Competitive base rate starting at $21.40 per hour for Battery Technicians; actual pay based on applicant experience and geographic location. Overtime and monthly bonus opportunities are available. Second‑shift positions receive a 10% shift differential.
Schedule:Full‑time positions: 1st shift (schedule includes weekends). 2nd shift includes a 10% shift differential. Plenty of overtime available during peak season.
We must ensure no duplication: Benefits list includes generous PTO, 401k match, health insurance, overtime, monthly bonus, shift differential, paid holidays,