Jobs · Hawaii

Mobile Associate , Store-in-Store - 10K Relocation or Sign on

T-Mobile · Pearl City, HI · 1 mo ago
$20.5/hrPart-time
We need to output HTML fragment with sections: About the role? The posting includes "Job Overview" and "Job Responsibilities", "Education and Work Experience", "Knowledge, Skills and Abilities", "Travel", "DOT Regulated", "Safety Sensitive Position", "Hourly Base Pay", "Annualized Incentive Target", etc. Also benefits description. We must use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Thus we need to decide which sections to include based on content. We have: - Job Overview: description of role. Could be "About the role" section. - Job Responsibilities: list of duties. - Education and Work Experience: requirements (education, experience). Could be "Requirements" or "Qualifications". - Knowledge, Skills and Abilities: list of skills. - Travel: Travel Required: No. - DOT Regulated: No. - Safety Sensitive Position: No. - Hourly Base Pay: $20.50. - Annualized Incentive Target: $18,000. - Also note: "All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives." That's pay info. - Benefits: long paragraph describing benefits. - Also mention: "Internal candidates: ... relocation benefit ..." and "External candidates: ... sign-on bonus ..." That's compensation details; could be part of Pay or maybe separate but we can include in Pay section. - Also mention: "At T-Mobile, our benefits exemplify the spirit of One Team, Together!" etc. - Also mention: "Never stop growing! ... career growth." That's maybe not needed. - Also mention: "By applying for this career opportunity, you're living our values..." etc. That's fluff; maybe we can drop as it's not substantive? It's more motivational; but we need to preserve ALL substantive information. This is somewhat fluff but maybe considered not substantive? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." The motivational statements may be considered not substantive but they are part of posting. However they might be considered boilerplate? Not exactly. But we can keep them if they are not boilerplate. However we need to avoid filler/placeholder text. This is not filler but it's generic motivational. Might be okay to keep in a section like "About the role" or separate "Culture". But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put motivational text in About the role or maybe not include a separate section. We need to decide which sections to include: About the role (Job Overview), Responsibilities (Job Responsibilities), Requirements (Education and Work Experience + Knowledge, Skills and Abilities maybe combined), Benefits, Pay. Possibly also include "Travel" etc but those are minor metadata; we could fold into a short

    under Requirements or Pay? The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." Travel, DOT, Safety Sensitive are minor metadata; we could include them in a short paragraph under Requirements or maybe under About the role. We must not create Schedule section unless posting states schedule; not present. Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay. We need to use

    for each section heading. Inside each section, we need to use
    • for any list of duties/requirements/benefits, and

      for prose. Thus: - About the role: prose from Job Overview (maybe also include internal/external relocation/sign-on bonus? That's compensation; maybe better in Pay). But we can include overview only. - Responsibilities: list of duties from Job Responsibilities. - Requirements: combine Education and Work Experience (list) and Knowledge, Skills and Abilities (list). Also include Travel, DOT, Safety Sensitive as short prose maybe. - Benefits: list of benefits from benefits paragraph. - Pay: include Hourly Base Pay, Annualized Incentive Target, guarantee $20/hour, internal relocation benefit, external sign-on bonus, stock grant etc. We must preserve all substantive information; not invent or summarize away detail. So we need to include specifics: e.g., "High School Diploma/GED (Required)", "30 days T-Mobile Mobile Associate experience (Preferred)", "6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)". Also list of skills: Coaching (Required), Communication (Required), etc. Also "At least 18 years of age", "Legally authorized to work in the United States". Also "Travel: Travel Required (Yes/No): No", "DOT Regulated: DOT Regulated Position (Yes/No): No", "Safety Sensitive Position (Yes/No): No". Also "Internal candidates: Internal employees selected for this role who relocate more than 50 miles will be eligible for a one-time enhanced relocation benefit of $10,000, in addition to the standard relocation package. This benefit is subject to T-Mobile’s relocation policies and guidelines.External candidates: If an external candidate is selected for this role, T-Mobile will provide a one-time sign-on bonus of $10,000 details regarding the sign-on bonus will be provided at the time of offer." Also benefits: list many items: medical, dental and vision insurance, flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, voluntary long-term care insurance. Also mobile service & home internet discounts, pet insurance, access to commuter and transit programs. Also mention: "All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives." Also "And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant." Also "Successful candidate’s actual incentive earnings vary based on performance and full-time status." Also "Hourly Base Pay: $20.50 Annualized Incentive Target: $18,000" We need to ensure we don't create filler sections. Now format. We'll output something like:

      About the role

      This role supports retail operations by engaging customers and representing the brand within partner store locations to drive sales and service excellence. It involves actively interacting with customers, identifying their needs, and recommending appropriate wireless solutions and services. The role requires leveraging digital tools and solution-based selling techniques to enhance customer understanding and satisfaction. Success is measured by meeting sales targets, delivering quality customer experiences, and maintaining high standards of service. The work directly influences customer loyalty and contributes to the overall performance of retail partner locations and the broader organization.

      Responsibilities

      • Engage proactively with diverse customers in a high-traffic retail environment to drive sales and promote wireless solutions
      • Utilize digital self-service tools and solution-based selling to demonstrate product value and onboard customers effectively
      • Complete ongoing training and maintain readiness by updating knowledge of products, processes, and systems
      • Build rapport and trust with customers through personalized interactions and follow-up activities to enhance loyalty
      • Collaborate with nearby store leadership and teams to support customer account setup, device support, and servicing
      • Perform operational tasks including kiosk security, opening and closing procedures, and reporting lost assets
      • Also responsible for other duties/projects as assigned by business management as needed

      Requirements

      • High School Diploma/GED (Required)
      • 30 days T-Mobile Mobile Associate experience (Preferred)
      • 6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
      • Coaching (Required)
      • Communication (Required)
      • Customer Needs Identification (Required)
      • Customer Service (Required)
      • Digital Transformation (Required)
      • Leadership (Required)
      • Mobile Telecommunications (Required)
      • Product Knowledge (Required)
      • Relationship Building (Required)
      • Sales (Required)
      • At least 18 years of age
      • Legally authorized to work in the United States

      Travel: Travel Required (Yes/No): No. DOT Regulated: DOT Regulated Position (Yes/No): No. Safety Sensitive Position (Yes/No): No.

      Benefits

      • Medical, dental and vision insurance
      • Flexible spending account
      • 401(k)
      • Employee stock grants
      • Employee stock purchase plan
      • Paid time off and up to 12 paid holidays (about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually)
      • Paid parental and family leave
      • Family building benefits
      • Back-up care
      • Enhanced family support
      • Childcare subsidy
      • Tuition assistance
      • College coaching
      • Short- and long-term disability
      • Voluntary AD&D coverage
      • Voluntary accident coverage
      • Voluntary life insurance
      • Voluntary disability insurance
      • Voluntary long-term care insurance
      • Mobile service & home internet discounts
      • Pet insurance
      • Access to commuter and transit programs

      Pay

      Hourly Base Pay: $20.50

      Annualized Incentive Target: $18,000 (actual incentive earnings vary based on performance and full-time status)

      All employees are guaranteed to earn $20/hour inclusive of base pay and incentives.

      All employees are eligible for an Annual Stock Grant.

      Internal candidates who relocate more than 50 miles are eligible for a one-time enhanced relocation benefit of $10,000, in addition to the standard relocation package (subject to T-Mobile’s relocation policies and guidelines).

      External candidates selected for this role are eligible for a one-time sign-on bonus of $10,000 (details provided at time of offer).

      We need to ensure we didn't miss any substantive info: The Job Overview also mentions "Internal candidates: Internal employees selected for

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