Mobile ADAS Technician (Indianapolis)

About the role

Sentric revolutionizes ADAS calibration by making it faster and more efficient to enhance safety and prevent accidents. We specialize in both static and dynamic ADAS calibrations, including cameras, radar, and other systems, using OEM diagnostic tools for precise and quality service. Our offerings extend to sensor replacement, module reprogramming, system resets, wheel alignment, and troubleshooting. Sentric technicians undergo rigorous training through accredited platforms, ensuring they are equipped with the latest ADAS knowledge and skills. Our strong OEM relationships keep us at the forefront of ADAS technologies and standards. Committed to precision, we use factory methods and tools to ensure vehicles are calibrated to OEM specifications, setting the industry standard for safety and accuracy.

Primary Responsibilities

• Prepare and communicate customer quotes which includes a thorough OE repair process review.
• Complete wheel alignments.
• Perform Static ADAS calibrations following Company’s defined and documented processes.
• Complete Dynamic ADAS calibrations and verifications following Company’s defined and documented processes.
• Proactively communicate with customers, answer questions, and provide status updates in a professional manner.
• Troubleshoot vehicle problems and repair/replace worn or broken components/parts.
• Lead and execute daily operating processes to deliver high quality and efficient customer service.
• Prepare and transmit customer invoices with proper documentation.
• Administer software updates on calibration equipment immediately or as required.
• Calibrate equipment daily per manufacturer requirements.
• Develop and implement a daily plan for all jobs.

Competencies

• Technical Expertise: Thorough understanding of ADAS technologies, diagnostic tools, and OEM procedures.
• Customer Service: Strong interpersonal and communication skills to explain complex systems and processes to customers and stakeholders.
• Problem Solving: Ability to troubleshoot ADAS issues and implement solutions effectively.
• Attention to Detail: Ensuring all calibration work meets OEM specifications and documentation is completed accurately.
• Self-Motivation: Ability to work independently in the field and manage your own schedule efficiently.
• Flexibility: Willingness to travel within a designated area and adjust to different working environments.

Position Requirements

• High school diploma or equivalent (required).
• Automotive Service Excellence (ASE) certification or equivalent automotive technician certification (preferred).
• Valid Driver’s License (required).
• 2+ years of experience in automotive repair or ADAS calibration (preferred).
• Proficiency with diagnostic tools, calibration software, and OEM-specific calibration procedures.
• Meet the requirements of Motor Vehicle Record Policy and Company Vehicle Fleet Policy.
• Experience working in a mobile service environment is a plus.
• Ability to read and follow OEM service and calibration manuals.
• Strong technical aptitude and attention to detail.
• Strong organizational and time management skills.

Physical Job Requirements

• Frequent Bending and crouching.
• Ability to lift and move calibration equipment and parts (up to 50 lbs.).
• Standing for long periods of time.

Why Sentric

An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution).

EEO Statement

Sentric is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.