MN Sure Navigator (OUTREACH AND ENROLLMENT SPECIALIST)

About the role

CHSI is a private, non-profit organization established in 1973 to serve the health needs of migrant & seasonal farm workers and their family members. Today, CHSI has expanded services and provides mental & physical healthcare to all individuals in our communities on a sliding fee scale for those who are under-insured or un-insured. We accept ND and MN Medicaid, Medicare, and most private insurance plans. We currently operate four nurse-managed clinics, two mobile medical units, and two victim advocacy program centers in Minnesota & North Dakota.

As a full-time MN Sure Navigator (Outreach and Enrollment Specialist) in Rochester, MN, you will provide outreach opportunities for community residents who lack access to healthcare and health insurance.

Responsibilities

• Provide enrollment assistance (including completing insurance applications, gathering required documentation, and troubleshooting the enrollment process) for uninsured children and adults to access subsidized, low-cost, and free health insurance programs through the health insurance marketplace, Medicaid, and Children's Health Insurance Program (CHIP).
• Provide structured patient education on health coverage, engage in follow-up conversations, and offer renewal assistance for enrolled individuals.
• Distribute outreach materials to patients, clients, community members, partner organizations, and businesses to build coverage option awareness.
• Develop, discover, and attend community events to promote coverage options and the mission and services of the organization.
• Collaborate with various local organizations to build awareness of coverage options, spur enrollment, and build referral linkages.
• Develop and assist in the presentation at staff training sessions; arrange and coordinate community group meetings and support group sessions.
• Attend and successfully complete all required training programs; participate in ongoing conference calls, webinars, and other professional development opportunities.
• Accurately provide required reporting to track goal achievement and client satisfaction.
• Assist in the development and implementation of organizational outreach and enrollment initiatives.
• Perform other duties essential to the position and program.

Requirements

Physical Abilities

• In an eight-hour workday, the employee must be able to bend and crouch occasionally, sit continuously, and stand or walk frequently.
• Employee must be able to lift up to 50 pounds occasionally.
• Employee must be able to use hands/arms, feet/legs for repetitive fine to large motor skill movements.

Education & Skills

• High school graduate or G.E.D. equivalent preferred. An equivalent combination of education and experience will be considered.
• Must have own transportation, current driver's license, and auto insurance.
• Ability to communicate and write legibly in Spanish and English and interpret documents, write routine reports, and correspondence.
• Strong computer skills with proficiencies in Outlook, Word, PowerPoint, Excel, internet-based applications, and the Microsoft operating system.
• Experience working with social service or other community agencies advantageous.
• Familiar with locations and services provided by local agencies desirable.
• Ability to work flexible hours, including evening hours.
• Knowledgeable about medical terminology and human anatomy very helpful, but not required.

Benefits

• Paid Time Off (PTO): Starts at 15 days per year and increases to 19 days by year two.
• Personal Days Off (PDO): 4 paid personal days each year in addition to PTO.
• Paid Holidays: 12 days of holiday pay.
• Retirement: 401K Retirement Plan with a 4% company match.
• Insurance: Health, Dental, and Vision insurance; HSA Health Savings Account and/or Flexible Spending Account; Life & Disability Insurance (Short Term Disability premiums paid by CHSI).
• Supplemental Voluntary Benefits
• Loan Reimbursement Options: Employees in clinical positions may be eligible for loan reimbursement of up to $145,000 through the National Health Service Corps. Visit www.nhsc.hrsa.gov for more information.