MLS & Commercial Director

Who We Are & What We Do

The Memphis Area Association of REALTORS® (MAAR) is one of Tennessee's largest local REALTOR® associations, encompassing Shelby, Fayette, Tipton, Hardin, Hardeman, and McNairy Counties. MAAR's focus is serving and representing real estate professionals as well as providing real estate information to the public. We have a mission to work in cooperation with REALTORS® to create a favorable environment for real estate commerce through legislative advocacy, standards enforcement, database management, communication, and professional development.

What We’re Looking For

We are in search of a dynamic professional to serve as the MLS & Commercial Director, responsible for leading a high-performing team, managing MLS operations, and driving technological innovation. This role is ideal for someone with strong organizational skills, a passion for technology, and the ability to effectively manage both people and systems. The ideal candidate thrives in a collaborative environment and can engage with vendors, committees, and leadership to ensure seamless operations.

What Your Day Looks Like

• Team Leadership
  • Supervise the MLS and MAAR data support teams, ensuring top-notch service.
  • Ability to create, interpret, and communicate MLS policy.
  • Act as a backup for MLS and data support inquiries as needed.
  • Collaborate across departments to improve processes and efficiency.
  • Communicate initiatives and strategies with leadership to foster a cohesive work environment.
  • Communicate policies and technology to our members and subscribers with strong understanding and knowledge.
• System Oversight & Enhancement
  • Manage system updates, enhancements, and administration.
  • Act as the primary contact with vendors for technology-related matters.
  • Monitor and address system bugs, ensuring timely resolution and updates.
• Vendor and Partner Management
  • Maintain strong relationships with key technology vendors.
  • Serve as the primary liaison for vendor communications and support issues.
• Technology Integration
  • Optimize internal office processes through technology solutions.
  • Manage data exports and system integrations in alignment with policies.
• Commercial Outreach
  • Identify and implement commercial strategies to enhance the user experience with commercial information exchange.
  • Oversee and direct staff liaison for the commercial council.
  • Oversee the planning and execution of engaging member events in partnership with the commercial alliance.

Required Skills

• Proven leadership experience in team and technical system management.
• Strong communication skills to facilitate collaboration across departments.
• Advanced technical abilities, including MLS system administration.
• Excellent problem-solving and organizational skills to manage complex projects and vendor relationships.
• Ability to work closely with executive leadership to align strategies and priorities.
• Up to 25% travel – including national conferences.

Preferred Skills

• Familiarity with MLS systems and related technologies.
• Experience working with real estate technology vendors and understanding industry trends.