MITS Senior Engineer

About the role

The MITS Senior Engineer will support multiple clients with IT projects, perform assessments, and install/configure hardware and services.

Responsibilities

• Design, build, support, and troubleshoot advanced and complex network infrastructure and server environments (physical/virtual/cloud)
• Draft complex project Statement of Work (SoW), work with Specialists to complete and present to client for feedback
• Execute projects based on detailed SoW documentation
• Coordinate and leverage multiple resources on complex project SoWs
• Create and onboard/offboard users, servers, and workstations for MITS products and services
• Gather data and work with Specialist on Business Reviews recommendations
• Manage projects from start to finish
• Team coordination of larger and complex client projects
• Client project budgeting, forecasting, and reporting
• Work with 3rd party vendors to provide a complete solution; troubleshoot complex vendor-specific problems; or coordinate migrations
• Mentor less tenured Engineers
• Create and maintain client documentation to ensure efficiency and consistency
• Good organization, time management and prioritization skills
• Interact with clients, internal staff, consultants, and vendors and communicate effectively and concisely
• Obtain and maintain IT certifications required by company
• Enter time sheets daily for all work performed
• Perform other duties or special projects as assigned

Position Requirements

• Undergrad or graduate degree in Information Technology, Computer Science, or related field a plus
• Minimum 5 years of hands-on technical experience managing/supporting multi-server and complex network infrastructure environments
• Hands-on virtualization (Hyper-V and/or VMWare) and Azure experience a plus
• Experience deploying, configuring, and troubleshooting complex network infrastructure - firewalls, switches and access points
• Must be Microsoft Azure and Microsoft 365 certified and have industry firewall certification (Sonicwall, Meraki, Watchguard) or be willing to acquire certification as part of the employment agreement
• Experience and certifications in Cyber Security or be willing to acquire certification as part of the employment agreement
• Experience deploying, managing, and troubleshooting Microsoft Azure and Office 365 technologies preferred
• Managed Service Provider and/or Managed Security Service Provider experience a plus
• BDR (Backup Disaster and Recovery) experience a plus
• Excellent verbal and written communication skills, detailed oriented ability to track and thoroughly communicate on multiple ongoing projects for multiple clients
• Self-motivated and able to work independently as well as participate as part of a group managing other resources on larger projects
• Able to manage multiple projects and meet deadlines in a fast-paced environment
• Candidate must be comfortable actively communicating with all levels within an organization under both relaxed and stressful situations
• 75% local-day travel / 20% remote work / 5% overnight travel
• Valid driver’s license
• Able to provide own reliable transportation

About Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. SBS provides innovative technologies and services ranging from AQUOS interactive display panels and multifunctional printers to advanced workflow and managed IT services.

Employee Perks

• Comprehensive, family-friendly healthcare plans (medical, dental, vision)
• 401k retirement plan with a competitive match and plenty of financial support tools
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support
• Financial protection for you and your family (life insurance and disability insurance)
• Rewards and holistic wellness program
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
• Dynamic culture eager to innovate, enhance diversity, and work smarter

Compensation Statement

$86,700 - $119,000 USD

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability – veteran.