Mitigation Technician

Job Purpose

The Mitigation Technician is responsible for performing water mitigation, content manipulation, fire and smoke cleaning of structures and contents, and remediation of mold and microbial contamination within residential and commercial structures. This position provides initial leadership in emergency situations and support on general restoration and structural cleaning jobs while delivering excellent customer service and representing the company. Reports to the Director of Specialty Services. This is a non‑exempt (hourly) position.

Essential Functions

• Provides on‑site emergency services for water damage to alleviate the water problem and minimize further damage to the property.
• Constructs containment systems and critical barriers.
• Operates air scrubbers, dehumidifiers, and other mitigation equipment.
• Executes demolition, often with precision.
• Monitors moisture and humidity and performs dry checks over the appropriate period of time.
• Performs specialized cleaning such as mold remediation.
• Safely and responsibly transports equipment and supplies in company‑owned vehicles.
• Cleans and maintains company‑owned vehicles on a daily basis.
• Maintains appropriate and accurate inventory of company and customer property.
• Provides specialized knowledge in the restoration field, including water damage, contents cleaning, mold remediation, etc.
• Has a strong knowledge of the use of chemicals and other work hazards.
• Is on call on a rotating basis to respond to emergency situations.
• Works occasional overtime when necessary to deliver projects on time and with excellence.
• Communicates clearly and openly with the Director of Specialty Services, estimators, and team leads.
• Shows the ability to work independently and as part of a team.
• Participates in continuing education and training to hone and develop skills and safety practices.
• Performs other duties as assigned.

Experience and Training/Education

• Experience in mitigation and construction restoration.
• Certification with IICRC is a plus.

License and Special Requirements

• Possession of, or ability to obtain, a valid Wisconsin state driver’s license.

Physical Demands

• Ability to stand, squat, climb, bend, kneel, stoop, walk, push, pull, crouch and crawl for long periods of time.
• Ability to ascend/descend ladders, stairs, scaffoldings, and similar structures using feet, legs, hands, and arms.
• Ability to lift, carry, push, and pull materials and objects ranging from 50–100 lb. as required by job functions.
• Ability to work in high and/or tight places and maintain balance in all situations.
• Ability to see and hear well, with or without correction, to avoid safety hazards.
• Coordination of movement with eyes, hands, fingers, and feet.
• Ability to work in various weather conditions, including outdoor exposure to heat and cold.
• Ability to work in environments ranging from clean to dirty and unsanitary, with appropriate protective clothing and equipment.
• Accurate vision to read printed materials and computer screens.
• Ability to operate a motor vehicle and travel to various customer and meeting sites.
• Ability to communicate in person, before groups, and over the telephone.