Mitigation Technician

Primary Purpose Of The Role

We are currently looking for a **Mitigation Technician** to join our team. Once our Customer Care team receives a call regarding property damage, our **Mitigation Techs** are the first to arrive on site. They are quick to act, assess the damage that has been done, and work with the customer to help stabilize the damage. This role is incredibly challenging as not all buildings are built the same and not all damage affects property the same. We want someone who is analytical, who is naturally curious, and who can act quickly.

What You'll Be Doing Each Day

• Daily response to possibly multiple customers who have water, mold, fire, and wind damaged properties both during and after business hours
• Drive company vehicle to job sites
• Assess damage and work with Mitigation Lead to develop action plan based on each customer’s unique situation
• Deploy and operate appropriate equipment
• Utilize industry-specific equipment to dry the structure successfully to industry standards
• Perform demolition of affected areas and removal of appliances
• Work with customers who wish to store their personal items in our warehouses to include inventory of items, assembly of storage containers, and relocation of property into storage containers
• Act in a highly sensitive, positive, and professional manner with all clients and team members
• Document all progress in job management software
• Periodically communicate job updates to customers
• Self-direct your industry learning and training

What You'll Need In Order To Succeed

• Active Driver's License in good standing
• The ability to lift up to 50 lbs, and move large equipment in and out of trucks and homes/buildings
• The ability to stand and work for prolonged periods throughout the day
• The ability to bend at the knees and waist in a safe manner
• Past work performance in a repair, maintenance or construction field is desirable
• Ability to show good communication skills, written and spoken
• Ability and desire to work in teams to get jobs completed successfully

Great Benefits

• Medical
• Paid time off
• 401k
• Employee recognition awards
• Opportunity for advancement

Type

Full-time, must have availability for on-call, overnights, weekends and holidays

Pay

Starting at $20.00/hr, depending on experience

Offers of employment are contingent on passing a background check and drug screen.