Mitigation Project Manager – Water, Fire & Mold Restoration

About the role

This is a hands-on leadership role for someone who understands the restoration industry, knows how to manage insurance claims, and can take a job from emergency response through completion while delivering an outstanding customer experience.

Responsibilities

• Manage water, fire, mold, and other emergency mitigation projects from start to finish.
• Perform inspections, scope losses, and develop mitigation plans.
• Write accurate Xactimate estimates and documentation.
• Work directly with insurance adjusters to negotiate and secure claim approvals.
• Coordinate crews, subcontractors, and equipment to keep projects on schedule.
• Maintain communication with homeowners, property managers, and insurance carriers.
• Ensure all documentation, photos, moisture readings, and job files are complete.
• Monitor budgets, job costs, and profitability.
• Deliver exceptional customer service throughout every project.

Requirements

• 3+ years of mitigation project management experience.
• Extensive experience with water, fire, and mold restoration.
• Strong Xactimate estimating skills are required.
• Experience working directly with insurance adjusters and carriers.
• Knowledge of IICRC standards and restoration best practices.
• Excellent organizational and communication skills.
• Valid driver's license with a clean driving record.

Preferred Certifications

• IICRC WRT
• ASD
• AMRT
• FSRT (preferred)

Benefits

• Competitive salary based on experience.
• Performance bonus opportunities.
• Company vehicle or vehicle allowance (based on position).
• Company phone and technology.
• Paid time off.
• Health benefits available.
• Opportunities for advancement with one of New Jersey's fastest-growing restoration companies.