Mitigation Lead Technician

About the role

ERX has been in business since 2013, providing superior emergency property restoration services for water, fire, mold, storm, biohazard, and other conditions. Our mission: “Every time we interact with others, we do so to improve their lives.” With over 10 years of experience, ERX is an industry leader committed to customer satisfaction and following best practices. Our core values: Work Hard & Have Fun Doing It, Own It, Faith, Families First, Growth-Driven Mindset.

We are looking to hire a full-time Mitigation Technician who exceeds customer expectations while assessing, rebuilding, and restoring homes and businesses after man-made and natural disasters. You will be tasked with creating a superior customer experience. Mitigation Technicians accomplish this by committing to be part of an emergency response team, having physical strength and stamina, and being proficient with hand and power tools.

Responsibilities

• Be able to interact with customers in disaster response activities.
• Mitigation Technicians will be responsible to repair and restore the structure.
• Mitigation Technicians are responsible for removal and replacement of damaged drywall, plumbing, and related materials.
• Working with your direct supervisor to ensure the team is unified and efficient.
• Mitigation Technicians are responsible for execution and implementation of appropriate mitigation procedures, as necessary, and following up as required to assure excellent customer service.

Requirements

• Attention to details in organization, cleanliness and care for facility, assets, and equipment.
• Valid unrestricted driver's license.
• Basic tech skills to use a smartphone/tablet and relevant software.
• Availability to work overtime in response to emergency situations, which may include after hours, weekends, or holidays.
• Experience in demolition, the restoration industry, and basic carpentry skills preferred but not required.
• Physical ability to lift 80 lbs. and comfortable standing on your feet for prolonged periods of time.
• Ability to work within non-climate-controlled environments.

Benefits

• A few month events where food is provided
• Call-out bonus for after-hours work
• Dental, Disability, Life, Medical and Vision Insurance
• 401K Company Match
• PTO – Paid Time Off
• Phone allowance

Schedule

Monday – Friday 8AM-5PM Consistent Schedule